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Bizztalent - 1st / 2nd Line Support Engineer

About the job

  • As a Helpdesk Engineer you will be responsible for the resolution of technical ICT incidents such as:
    • Software incidents (MS Windows, MS Office, ERP systems, ...)
    • Hardware incidents (Desktop, Laptops, Printers, Smart Phones, ...)
    • Network incidents
    • Cable snaps and power failure
    • Problem with appliances and applications
  • You will resolve these incidents either by Phone, Email or Remote tools.
  • You will learn how to provide services to customers in an ITIL environment.
  • As you grow experience in the team, you will be able to grow to more Senior positions.


Your Profile

  • A first experience in ICT support is welcome
  • If you have no experience in ICT support, we are looking for someone who has followed an intensive training in ICT or someone who has an experience in customer service.
  • A good knowledge of ICT basics (Hardware, Software & Networks)
  • A good level of both French, Dutch and English
  • Driving license


Our Offer

  • An attractive salary
  • Meal Vouchers
  • Fuel Card
  • Company car
  • IT Certifications
  • Growth opportunities







Company description

Bizztalent is a young and dynamic Belgian-Based IT Consultancy company. Together with our clients we collaborate on different long-term IT Infrastructure projects which make a difference. We provide a platform from which our consultants can build their career in IT.

Our goal is to build up a professional relationship with our consultants. We are constantly in search of motivated consultants with flawless communications skills, flexibility and eagerness to learn new technologies.

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