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Brunel - 3rd Line Support Engineer / System Administrator

We are eagerly looking for a 3rd Line Support Engineer / System administrator with very good knowlegde of Cisco Technologies for a client of ours in Antwerp. 

Ideally someone who lives in Antwerp or the nearby outskirts (Deurne, Merksem, Wilrijk, etc.). 



What are we looking for in the ideal candidate? 

  • At least 3 years experience as senior support/systems admin 
  • Proficient in Dutch and English
  • A positive attitude and customer-focused service mindset
  • Skills and affinity to manage/maintain the documentation (both as knowledge base and for on-boarding)
  • Skills and affinity to on-board and coach other employees


Technical skills

  • Experience with Cisco networks is a MUST seeing the existing infrastructure 
  • ITIL certified
  • Prior experience with ITSM tools and processes (ServiceNow preferred)
  • Microsoft 365 - “Modern Desktop Administrator Associate certification” certified
  • Skilled in Microsoft Office (incl. O365)
  • Prior experience in working with Microsoft PowerShell
  • Experience of networking (HP/Cisco) with good troubleshooting capability
  • Prior experience with, printing solutions, monitoring (e.g. PRTG/SolarWinds), IP telephony
  • Experience in managing small technical projects.
  • Ambition to get certification (Prince)
  • Basic knowledge of Cloud solutions. Preferably Azure
  • Experience in creating and maintaining (technical) documentation


What's in it for you? 


Our network and expertise make it possible for us to advance your career!

Brunel has a reputation of working with some of the best in the business and that's what we continually strive for! For over 40 years we have created a global network of interesting clients and connecting them with talented individuals.


Here we work together through a vast array of services where your personal and professional advancement and development are the key factors.

Company description

Brunel Belgium has its headquarters in Mechelen and also has satellite office in Ghent. The organization in Belgium is represented by around 200 (technical) specialists on site, who are supported by a team of around 40 staff professionals.

Brunel Belgium provides specialists for diverse assignments on both a short- and long-term basis through our Service model in three types of specialisms: Engineering, ICT and Life Sciences. Brunel provides its services to clients within the following job groups of the ICT industry: Infrastructure, Software Development, Databases, Testing and Quality Assurance and Projects and IT Management.

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