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Business / Functional Analyst




Tasks and responsibilities:


As a business/functional analyst, you will ensure continuous improvement and positively impact the business.


  • You initiate and deliver improvements in the software used by the customer care team
  • You gather requirements for improvements.
  • You work closely with the IT department in order to prioritize and plan correctly. 
  • You initiate testing of the proposed feature and you provide feedback to ICT.
  • You train the users and give operational support to the agents.
  • You manage the budget for each of your projects.


Recquired profile:


  • Confirmed experience as a Business/Functional Analyst in banking, energy and/or insurance industries. (3 years minimum)
  • You have stakeholder management and project management skills
  • Good skills in informatic tools
  • Fluent in English / French and/or Dutch




Company description

Who are we?

Created in 2018, Ossia Belgium is part of Ossia Conseil (in Paris, France, since 2006). Together, Ossia manages about 100 consultants. In addition with Financial Market, Investment and Cash management expertise, including algo-trading, Ossia Belgium has developed technological expertise's in Information Technologies & Digital Transformation, i.e. Business & Process Analysis, Power BI Reporting, Project Management, IT development (C# .net, Java,Python), ... for various sector such as Energy, Bank & Finance, Insurance or Transport.

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