Reference no.: 171027/01
Company description See more offers

Contraste Europe - O365 / Cloud Technical Support Engineer

Ref.: 171027/01

This is an internal position, we are located in Brussels.



Your role

  • Daily management of the service requests and incidents
  • Treatment of service requests and resolution of incidents based on defined instructions
  • Improvement of tools for automating tasks.
  • Monitoring of applications and batch processes.
  • Maintenance of monitoring solutions.
  • Participating to IT risk management activities.


Your profile

  • A computer science or computer engineering degree or relevant experience
  • Experience in service management (1st or 2nd line support)
  • Strong knowledge in service and incident management
  • Strong analytical and problem solving skills
  • A customer focused and you are a team player
  • You speak fluently Dutch, French and English
  • Technical knowledge:
    • Knowledge/experience in Active Directory (level = Domain Services)
    • Os365 and/or Exchange
    • MS Office applications
    • Windows 10
    • Windows Server (any version)
    • A SD experience
  • Nice to have (extra):
    • Some experience with B/U applications (Veem...)
    • A/V
    • Ticketing tool(s)
    • Cloud / Azure


We offer

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.

Company description

The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services: Consulting, Application Management and Managed Services.
The Group's companies act as competence centers in selected domains, building a solid expertise network.
The Group's sector focus is with finance, utilities, public institutions and non-commercial organisations.
It operates in Luxemburg, Belgium and France.

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