Reference no.: 1889
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Digital Operations and Support Manager

Ref.: 1889
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Compusearch is a successful direct search company specialized in ICT, Sales, HR and Executive Search.
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Our consultants are psychologists or ICT/Sales/HR professionals and are experts in the fields for which they recruit. They have 5+ years of experience in ICT, HR or Sales recruitment. They are responsible for the whole process of recruitment from management of client accounts with analysis of the needs and definition of the job description till selecting the ideal profiles among the candidates. This guarantees you a perfect match at all levels, cultural, technical, personality… Of course these consultants will also do the follow up, once you started your new career at our clients.
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Digital Operations and Support Manager (ref. 1889)

Our client is active in the public domain.



- You manage a team responsible for the exploitation of all the application solutions, maintaining a clear separation between production and test / dev 
- You collaborate with the different Owner Solutions of the RUN department, and the different programs and project managers of the Delivery department,
- You develop and implement policies and procedures in accordance with the standards and IT strategy:
- Release & Deployment Management
- Change & Request Management

- You maintain a capacity planning up to date,
- You maximize IT security of production,
- You are in charge of the budget and the monthly forecasts
- Reporting and monitoring and continuous improvement of Key Performance Indicators (KPIs):
- Performance of each application
- Planned and unplanned availability by application
- Capacity planning datacenter
- Security incidents



Required experience

- You have a bachelor or master degree  with a technical / computer orientation or equivalent experience
- You have 10 years of experience in implementing and operating application solutions
- You perfectly master one of the two national languages (Dutch/French) with a good knowledge of the other
- You have very good knowledge of Agile, and ITIL process. Possession of certifications is an asset

- You like to coach, manage a team and you are able to lead brainstorming sessions
- You have a team spirit and resource management capabilities
- You know how to position yourself as an inspiring leader
- You are able to analyze problems and propose alternatives
- You are able to be agile in the face of change.
- You work methodically and are able to set priorities.
- You have good communication skills
- You are proactive and customer oriented and results.
- You are pragmatic and proactive.



Our client offers a dynamic work environment, good working atmosphere, possibility of evolution and training.

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