Reference no.: HQ00008671
Company description See more offers
   
 

E-Resourcing - Network and Security Engineer

Ref.: HQ00008671

Mission

 

The Infrastructure Engineer is in charge of the daily operational management of the IT Infrastructure.

The Infrastructure Engineer will also be responsible for executing smaller projects (< 30 days), and for providing support and expertise to projects.

 

 

LIST of activities 

  • Responsible for keeping the IT infrastructure up and running, as per the service level agreements
  • Responsible for WAN, LAN and WLAN support
  • Manage support tickets (second and third line)
  • Supporting Security standards for both infrastructure and information
  • Responsible to ensure that the standards & governance principles of the infrastructure are followed
  • Participate in the Change Management process
  • Ensure that support documentation is kept up to date
  • Propose improvements
  • Validate the infrastructure and Security deliverables in projects, as per the standards
  • Ensuring follow up of quality issues
  • Responsible for version management

  

Key deliverables

  • Support to first line support
  • Provide second line support
  • Manage third line support
  • The successful delivery of small infrastructure projects
  • Provide support to larger projects and programs
  • Daily operational management of the IT Infrastructure
  • National data-center
  • Local computer rooms
  • Networks

 

Key interactions of department 

  • First line support teams (internal and external)
  • Second line support teams (internal and external)
  • Third line support teams (internal and external)
  • Service Management Services
  • Project Management
  • Application Management
  • Infrastructure Architeture
  • End-users, if required

  

Profile

  • Comptetences:
    • Strong technical skills with deep knowledge of infrastructure management methods and tools
    • Experience in allocated infrastructure portfolio
    • Excellent knowledge on ITIL
    • Strong communication skills and interpersonal skills
    • Strong ability to work under pressure and in a stressful environment
    • High flexibility and ability to cope with non-standard working hours when required to solve critical operational issues 
  • Background: 
    • The ideal candidate has a university degree in exact sciences (preferably economy or IT) or has gained equivalent knowledge by relevant work experience
    • The ideal candidate has 5 years of work experience in IT
    • The ideal candidate is business proficient in Dutch, French and English
  • Key figures: 1 data-center, 500+ servers, 10+ remote locations and local computer rooms

Company description

E-Resourcing successfully delivers recruitment services backed by professionals with an average of 15 years industry experience. The company combines traditional 'best in class' recruitment practices with state-of-the-art web and database search skills.

E-Resourcing provides recruitment services:
- For Contract, Permanent and other flexible outsourced resource solutions
- Across IT and Telecoms sectors
- Throughout the UK, and Internationally
- With additional focus on specialist skill areas

With this expertise and experience we deliver innovative solutions and are committed to raising the standards of service to a level higher than clients and applicants are accustomed to.

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