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EBP - Helpdesk Officer

Job Description

  • As a Helpdesk officer you are part of our infrastructure department.  You are in charge of providing a fast customer-oriented service and proposing a remote solution
  • You are constantly improving the user satisfaction
  • You propose solutions to avoid recurrent problems
  • You will work close with the IT Infrastructure department in Nantes (FR) and our IT-team in Belgium
  • You provide support to workstations (end-users) and you are responsable for the maintenance of the equipment (workstations, fix phones and cell-phones)

  

Profile description

  • You have a bachelor in computer science (option network) or equivalent with your experience
  • You have minimum 2 years of experience in end-user, infrastructure en network support
  • Excellent knowledge of Windows 7.10 and OSX
  • You easily use computer tools (call taking, remote control, etc.).
  • You control all aspects of network security (Firewall and Anti-virus)
  • Organization, prioritizing, a good concentration, punctual and precision are just a few keyword of your natural flair
  • Teamplayer, client orientated, flexible, motivated and autonomous
  • You native Dutch or French with a good knowledge of the other national language. English is a plus.
  • Good knowledge of Active Directory, DNS, DHCP, RDS, MDT and WSUS are certainly a positive extra

 

We offer

 

Are you independent, proactive and do you take initiatives?

 

...Then we can offer you:

  • a job with responsibilities and career opportunities;
  • an attractive salary with a result-oriented bonus system;
  • meal vouchers;
  • eco-cheques;
  • pension insurance;
  • company car + fuel card;
  • cellphone and portable;
  • a pleasant environment in a constantly growing company;
  • a non-boring job with a wide range of tasks.

Company description

EBP is active in the public tendering business for over 16 years and assists small, medium and large companies in all aspects of public procurement.
The EBP group is built on strong trademarks: “EBP”, “EBPC", "Bouwkroniek”, “La Chronique” and “BMB” and active not only in Belgium but also in the Netherlands, Luxemburg, Germany and in France.

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