Location: Anderlecht
Languages: Proficiency in {French or Dutch} and English
Employment Type: Freelancer/Employee
Start Date: ASAP
End Date: 31/05/2027
Context of the mission/Objective(s) of the job:
As a Business/Functional Analyst, you will be joining the dynamic and talented team of analysts and solution designers (AnalySD) within Client's Business Area.
As a member of the AnalySD team, you will be involved in the entire project lifecycle. This goes from gathering requirements and conducting feasibility studies to offering functional specifications and participating in user acceptance testing. In your role, you will also be evaluating the needs and objectives of our customer and while offering guidance. You dare to challenge the customer to produce the best solution to accomplish intended goals. Your attention to detail and analytical skills will be vital in ensuring the successful delivery of projects that deliver real value to our customers.
Responsibilities.
- Collaborate with business stakeholders to understand and document their requirements, objectives, and processes.
- Collaborate with stakeholders to define and prioritize business needs and objectives.
- Translate business requirements into functional specifications and user stories for IT systems and applications.
- Work closely with development teams to ensure that the technical solutions align with business needs. Assist in the development of test plans, test cases, and user acceptance testing.
- Troubleshoot and resolve functional issues or defects, working closely with developers and support teams.
- Provide guidance and support to developers and project teams.
- Safeguard existing business and solution architecture and liaise with enterprise, system and/or solution architects.
- Pro-actively flag bottlenecks and propose potential solutions/alternatives
- Present the designed end products (process analysis, functional test scenario's, documentation...) to the internal & external stakeholders.
Requirements.
Hard skills
- A minimum of 5 years working experience as a business/functional analyst
- Knowledge of software development life cycle (SDLC) methodologies.
- Understanding of system design principles and ability to create functional specifications.
-Demonstrable experience (5 years) with business process/business case modelling tools,such as BPMN or UML.
- Demonstrable working experience (5 years) in SAFE/Agile environments.
- Demonstrable experience (3 years) in the public transport sector.
- Experience with e-commerce solutions.
- Demonstrable experience (3 years) with configuration tasks (product, price and sales engine, CMS)
- Familiarity with relational databases and SQL for data analysis and querying is a plus.
- Basic programming knowledge to understand technical requirements and communicate effectively with developers is a plus.
- Knowledge of API design is a plus.
- Experience with Mobile or Web development (preferably with Sitecore as CMS) is a plus
Soft skills
- Critical thinking and decision-making abilities to evaluate options and make informed choices. Empathy and active listening skills to understand user perspectives and provide appropriate solutions.
- Leadership and influence skills to drive consensus and facilitate productive discussions. Collaborative mindset to work effectively with cross-functional teams and build positive relationships.
- Customer-focused mindset to understand and address user needs.
- Resilience and the ability to handle pressure and navigate through ambiguity.
- Excellent communication skills to interact with stakeholders
- Detail-oriented approach to ensure accuracy and completeness of documentation.
- Cultural awareness and sensitivity when working with diverse teams and stakeholders.
- Adaptability to quickly learn new technologies and adapt to changing business needs.
- Strong presentation skills to convey ideas and findings to both technical and non-technical audiences.
