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ITS Group Benelux - Change Manager

Experience change management minimum 5 years and a good/fluent knowledge of German and English are mandatory.


ITS Group Benelux is searching for a Change Manager



General Objective


Change Manager ensures that change management activities are carried out within the framework of IT organization at group level.



Expected role in Change Management:


In the context of the implementation of IT activities at group level.

  • Define and organize the change activities to align the understanding of IT profiles 
  • Define and organize the change activities to facilitate the deployment of group IT tools & solution (like SharePoint, DMS...)
  • Is responsible for carrying out, under the supervision of IT Management, the following change management activities:
    • audience and impact analysis
    • communication strategy and plan
    • communication execution
    • animation of a network of change agents if needed
    • proposal of training strategy and curriculum, as well as the material production
    • stakeholder management
  • Is consulted on the necessary organizational alignment activities to be carried out by the managers.
  • Must ensure that the project delivers the training materials in collaboration with the Process Owner.
  • Must ensure that communication, eLearning & training take place before deploying the application and verify that the target audience has been prepared.
  • Is consulted for the definition of a post go-live support structure and must communicate it
  • Must follow acceptance / adoption of the change and take appropriate corrective actions where needed.


Change Management


Advising and accompanying change processes within the assigned department with the aim of enabling these change processes to be carried out effectively and efficiently.



Examples of activities

  • Stakeholder analysis: who are the parties involved and what do they have to gain and lose in the change process. On this basis, draw up a communication and support plan;
  • Identify and develop a group of "change agents" and accompany them in their mission of change;
  • Write and participate in the execution of a change plan so that the planned structural changes can be easily implemented;
  • Facilitate workshops, organize coaching interviews, etc.



  • English fluent is mandatory.
  • Good to fluent knowledge of Germans is Mandatory.
  • Dutch or French would certainly be a plus.




The activities will be run from Belgium, but of course with significant involvement on the German teams in Berlin (1-2 per week).

Company description

ITS Group is an IT consultancy company specializing in the sustainable development of IT infrastructures.
Founded in 1997, ITS Group has become a respected international company with more than 1500 employees Europe.

We offer our clients an assistance in all aspects of integration, administration and operation of their IT systems.
From the design of the solution to the maintenance, either on-site or in one of our service centers, we provide the assistance in project management, technical support, administration, etc.

Our goal is to support all of your projects as they affect a rapidly changing IT landscape.
In this field our values are:

- Specialization and innovation;
- Requirement for quality;
- Development and diversity of our human resources.

This conviction makes us a responsible company, committed to sustainable development.
This guarantees us creativity, reactivity and competetivity.

At a glance:

200M€ 2015 Turnover
19 years of uninterrupted growth and profits
1500 employees in Europe (France & Benelux)
Listed on Euronext since 2005

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