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ITS Group Benelux - Support IT

To meet the growing needs of our clients, we are looking for a Support IT.

 

 

Role

  • You ensure a role of advice, assistance, information, training and alerts on the various communication tools.
  • You make sure that the systems are up and running and guarantee proximity services to VIP users.
  • You administer the infrastructure for which you are responsible and you are closely linked to the infrastructure and production teams to optimize the performance 
  • You make sure you have level 2 and level 3 support,
  • You collect and analyze the incoming needs and then explain and participate in the implementation of the corresponding projects.
  • You regularly prepare a quality report that you put back to your hierarchy.

 

Profile

  • Fluent French and Dutch speaking and writing talent, with a good knowledge of English
  • Interest in learning and taking on increasingly complex tasks
  • Ability to work individually and within a team
  • Undergraduate degree in a technical field
  • 3+ years of experience as an IT Support Engineer, Analyst, or Administrator
  • Demonstrable knowledge of some or all of the following: Networking, WiFi, Apple OSX, Cisco, Juniper, Linux, Windows
  • Independent ability to research technical problems and solutions
  • Strong organizational and managerial skills and detail-oriented work ethic
  • Willingness to work flexible/odd hours at times, based on needs

 

What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A competitive salary and benefits

Company description

ITS Group is an IT consultancy company specializing in the sustainable development of IT infrastructures.
Founded in 1997, ITS Group has become a respected international company with more than 1500 employees Europe.

We offer our clients an assistance in all aspects of integration, administration and operation of their IT systems.
From the design of the solution to the maintenance, either on-site or in one of our service centers, we provide the assistance in project management, technical support, administration, etc.

Our goal is to support all of your projects as they affect a rapidly changing IT landscape.
In this field our values are:

- Specialization and innovation;
- Requirement for quality;
- Development and diversity of our human resources.

This conviction makes us a responsible company, committed to sustainable development.
This guarantees us creativity, reactivity and competetivity.

At a glance:

200M€ 2015 Turnover
19 years of uninterrupted growth and profits
1500 employees in Europe (France & Benelux)
Listed on Euronext since 2005

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