Innova - End - to - End Process Owner – Order - to - Cash (O2C)

Are you passionate about driving seamless processes, optimizing SAP systems, and leading digital transformation? We're looking for an experienced End-to-End O2C Process Owner to shape, standardize, and elevate our global Order-to-Cash processes.

⭐ what you'll do

As the O2C Process Owner, you will oversee the full lifecycle of the Order-to-Cash process — from order entry to revenue collection. You'll design the global O2C blueprint, guide SAP transformation initiatives, and collaborate closely with cross-functional teams to ensure operational excellence.

🧩 key responsibilities

• end-to-end process leadership

  • Own and design the global O2C process

  • Standardize processes across business units

  • Maintain process MAPS, controls, and KPIs

• continuous improvement & innovation

  • Identify automation and digitization opportunities

  • Explore SAP innovations (AI, predictive analytics, automation)

  • Lead pilots and proof-of-concepts

• governance & SAP design

  • Represent O2C in design boards

  • Approve functional proposals and ensure compliance

  • Prioritize O2C requirements and validate solutions

• cross-functional collaboration

  • Work with Finance, Sales, IT, Customer Service, Logistics

  • Lead workshops and translate business needs into SAP functionality

  • Ensure seamless integration with CRM, billing, and financial systems

• change & Data management

  • Lead change impact assessments

  • Support training and communication

  • Ensure data quality, standards, and migration readiness

• process & system deployment

  • Support end-to-end SAP implementation phases

  • Validate solutions and sign off on Go-Live readiness

🎯 what you bring

• 7+ years experience in O2C process management, ideally in international settings

• Strong SAP expertise—S/4HANA, SD, FI-AR, and integration points

• Background in large ERP or Finance transformation programs

• Excellent communication and stakeholder management skills

🤝 who you'll work with

• You'll collaborate daily with teams in

• Finance (AR, Treasury)

• Sales & Customer Service

• IT & SAP teams

• Change Management

• Digital / Innovation

• 🌍 languages
• English + Dutch or French required