Reference no.: ID - 65454
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iStorm - ICT Strategic Partner Manager

Ref.: ID - 65454
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MISSION iStorm is a Belgian IT & New Media recruitment agency, specialised in placing IT & New Media professionals in permanent roles across Belgium and Luxembourg. iStorm also helps companies to maximise their recruitment efficiency through the use of new web technologies and social media.

HISTORY The agency has been created by experts in IT & Social Media recruitment with over 15 years experience in the most respected IT recruitment companies. Next to their outstanding professional network, our consultants have proven competences and experience in their vertical field of expertise.

CANDIDATES iStorm is an officially registered recruitment agency in Flanders, Brussels and Wallonia. As such, we never send out any CVs before having fully presented both our client and the job content to candidates. Due to our specialization and our consultant's experience, we have an in-depth understanding of technical positions, and can advise our candidates in all areas, including salary negotiation.

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iStorm - ICT Strategic Partner Manager (Ref. ID - 65454)

Our client is a large company located in the North/East of Brussels, close to the Ring.




The Partner Manager joins a team of 5 colleagues. Together, the team handles the relationship with over 100 ICT suppliers in terms of Performance management, contract management and Procurement.

As Partner manager, you will handle the relationship with a strategic ICT supplier of the company. This supplier weighs over 10 million euro in terms of budget. Your major priorities will be:


Partner Performance management

  • Ensure and maintain proper governance between our client and the strategic supplier for all segments of the contract(s)
  • Define, improve and follow up on KPI's and Business Performance indicators and quality / performance / financial improvement plans
  • Ensure the partner is in line with contractual expectations and pre-defined SLA's.


Contract management

  • You ensure commercial negotiation and contract change management
  • You identify and negotiate any necessary modification in collaboration with the Purchasing department and business Stakeholders.
  • Initiate/perform regular benchmark studies of other suppliers
  • Proactive and constant challenge of the operating models in place. Evaluate, recommend long terms operating models evolution scenarios.


Relationship management

  • Strive to reach a mature and efficient relationship with the strategic supplier
  • Act as the preferred contact person within the scope of the outsourcing deal
  • Provide accurate and on-time communication to all involved parties



  • Experience in ICT, in purchasing/negotiations
  • Fluency in English (any additional language, especially Dutch or French is a strong asset)
  • 10-15 years professional experience, with at least 5-7 years experience in a similar position
  • Broad (high-level) knowledge of ICT technologies
  • Bachelor or university degree
  • Strong communication skills, able to listen, convince, negotiate and explain.




Join for a competitive salary with company car and bonus (and all the usual perks), stay for the fast-moving environment, the intellectual challenge and a really great team of professionals!

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