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Maltem Consulting - Solution Designer Retail & Marketing Applications

MALTEM Consulting provides highly skilled and talented project teams and individual consultants for clients complex projects.


In this perspective, MALTEM Consulting is searching for a "Solution Designer Retail & Marketing Applications" for one of its clients in Brussels (banking sector).




  • To start asap;
  • Duration: until 31th December 2017 (possible extansion)



  • Develop and document detailed software architecture for retail and marketing solutions
  • Collaborate with business analysts to translate product requirements to system level architecture and high-level designs that can be re-used across multiple applications and solutions (with a focus on the solutions integration within our various landscapes)
  • Contribute the process of researching, identifying and evaluating appropriate technologies (platforms, components, hardware, services) required for meeting company product development goals
  • Work individually and with other designers/architects to ensure that breadth and granularity of strategies, standards and reference architectures are consistent and well integrate
  • Implement and facilitate an agile methodology aimed to insure that re-usable patterns, components and methodologies are implemented and adopted
  • Ensure the quality delivery of enterprise solutions, defining the technical architecture vision and design principles, overseeing the implementation, configuration and testing of the architecture


Job Description

  • Development of proposals for implementation and design of retail and marketing solutions which are: Multi-Format, Multi-Channel, Multi-Country, and Multi-Business Model
  • End-to-end architecture design including the validation with the security and data privacy teams
  • Provide technical leadership, project guidance, and business development in support to the business analysts
  • Advise business and technology delivery leadership on how to translate the business requirements into technology solutions
  • Participation in customer's workshops and provide presentations of the proposed solution;
  • Data analysis and data modeling
  • Acts as a technical liaison between clients, service engineering teams and support;
  • Review and audit of existing solution, design and system architecture
  • Perform profiling, troubleshooting of existing solutions
  • Create technical documentation.



  • Education:
    • Master Degree in Information Technology sciences or any other discipline of technical orientation
    • Proven education and/or experience in retail and marketing technologies (POS/checkout systems, data analytics, campaign management, CRM)
    • Proven education and/or experience with Big Data solutions will be considered a strong asset
  • Experience:
    • Mandatory prior experience of minimum 5 years in a related work experience, in a complex (distributed) environment
    • Mandatory Prior Experience of minimum 3 years with Retail and Marketing solutions covering one or more of following topics
      • Customer facing in-store systems: POS, self-scanning, self-checkout...
      • Loyalty solutions
      • Customer data management solutions
      • Advanced customer analytics: recommendation engines, customer insights, segmentation
      • Big Data solutions
      • major ERP and CRM systems and how they are used in an Omni-Channel approach
      • Ranging from customer care to campaign management
    • Effective in delivering presentations and running meetings and/or workshops
    • Experience with security and data privacy compliance
  • Compentencies:
    • Strong communication and interpersonal skills
    • Strong multi-tasking and organizational skills
    • Embrace technology, hate paper, and believe in process and automation
    • Refuse to let go until all your projects have been planned and organised to your satisfaction
    • Be stress-resistant, flexible, reliable and have a true hands-on mentality
    • Have the ability to communicate effective at all levels of the business
    • Builds trust with colleagues, clients & vendors
    • Must be results oriented; demonstrates a “can-do” attitude - adaptability, flexibility and resourcefulness
    • Goal oriented; sets high personal standards of performance, seeks out new challenges and initiates activities
    • Team player; involves others, shares knowledge and seeks opportunities for cross functional working and collaboration
    • Adaptable to situations and different/multicultural environments
    • Demonstrates flexibility; revises plans and decisions in the light of new information and changing circumstances
    • Ability to work under pressure
    • Eagerness to learn and enjoy challenges that stimulate your personal evolution
    • Manage and self-direct its own tasks and part of projects
  • Technical skills:
    • Strong knowledge of data storage and processing technologies (relational DBMS, no SQL, Hadoop...)
    • Knowledge of software development frameworks (.NET and Java)
    • 3+ years in position of Solution Designer (incl. solution design and data modelling)
    • Prior consulting, advisory, or professional services experience preferred
    • Practical expertise in performance tuning and optimization, bottleneck problems analysis
    • IT experience in Retail Front End, Back End, Digital, Marketing environment
    • Experience in standard IT processes (change management, release management, incident management)
    • Experience in Data Exchange and Synchronization projects will be considered an asset
    • Knowledge of CRM solutions will be considered an asset
    • Knowledge of POS solutions will be considered an asset
    • Knowledge of Loyalty solutions will be considered an asset
    • Knowledge of customer analytics solutions (Big Data or others) will be considered an asset
    • Excellent command of Microsoft solutions (Office, Project, Visio)
  • Language skills:
    • Excellent command of the English language both written & spoken
    • Knowledge of French and/or Dutch and/or Greek and/or Romanian and/or Serbian will be considered an asset

Company description

MALTEM Consulting is specialized in organization and information system management in the fields of financial, banking and insurance.

With offices in Brussels, Paris, Lille, Luxembourg, Singapore and Hong Kong, MALTEM Consulting provides customers with turnkey solutions, from a strategic approach to the operational implementation of organizations and IT systems, constantly seeking to create value.

To help clients to manage the ever-evolving needs of the business, we provide highly skilled project teams and individual consultants for clients' complex projects.

Our services include: project management - business analysis - functional and technical analysis - process modeling - change management and process improvement - application development - application architecture - trading room application support - financial software upgrades and implementation - infrastructure - testing.

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