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One Source Consulting - Senior Process Manager



Duration:6 months



Purpose Of The Mission (Project & Department Description)


The Position Holder will be a Knowledge Management and Process Improvement Lead. The Position Holder will spend approximately 30% of their effort leading the updates/revisions to a complex SharePoint tool utilized across Global Regulatory Affairs (Gra) for knowledge management across all Vaccines Gra departments. The remaining 70% effort will focus on driving specific process developments and updates within Regulatory Affairs in the context of a global transformation program in Regulatory Affairs (Vaccines / Pharma).



Primary Tasks AND Responsibilities

  • Lead coordination, planning and tracking activities for the Gra Knowledge Management Tool:
  • Coordinate KM tool independent committee activities and work with Sponsor of Gra Knowledge Management Tool
  • Liaise with IT for tool maintenance in terms of functionalities
  • Manage the SME network - meeting with SMEs 2 per year
  • Maintenance of the tool
  • Update the tool upon request of the SME
  • Ensure harmonization of Wows among SMEs
  • Update/revise/create SharePoint content for a complex and interconnected site. Systematically drive the updating of the Gra Knowledge Management Tool.
  • Ensure communication around the tool within Gra to promote its use and keep users informed on changes (including maintenance of Gra KM tool Workplace page and communication on good practices for knowledge management)
  • Work with project lead to adapt current and/or design new processes to align with the business transformation and ensure their implementation in relevant groups
  • Identify improvement opportunities aligned with the business transformation and leading to performance increase
  • Lead development and maintenance of project planning, including prioritization of activities and interdependencies and alignment with other ongoing projects
  • Determine and execute communication strategy aligned with the different impacted groups; ensure link between objectives and communication plan, including updates to leadership team and/or global transformation committee
  • Support preparation of meetings with team of experts involved in the project (keeping team on track vs objectives, etc.)
  • Coordinate the development of new versions of written standards & tools (points for improvement, workshops, possibly surveys, stakeholder management, decisions taken & com, planning per contributor)
  • Design and execute creative training to increase awareness and enforce the ability to perform the new processes.
  • Engage with relevant teams across the world on the roll out of new processes; ensure onboarding and 2-way communication
  • Work with relevant teams across the world to capture specific requirements and ensure they are considered by project teams as part of the new process
  • Measure and follow up the impact of the change aligned with the transversal change management team.
  • Adequate risk /issue management related to the new processes and propose relevant mitigation actions


Experience, Knowledge AND Soft Skill Requirements

  • Education University level, with appropriate project, change and knowledge management qualification and experience (>= 5 y) (Life science/engineering background beneficial) Experience
  • Multiple years of relevant experience with SharePoint, preferred high level of complexity and creation in addition to maintenance
  • Multiple years of relevant experience with Microsoft Project
  • >= 5 y experience in change management
  • >= 5 y experience in project management
  • Experience in large international environments
  • Experience with cultural differences
  • Experience in animating/facilitating workshops
  • Developing and Performing Training is a plus
  • RA understanding is a plus


Skills - Hard skills

  • Required: SharePoint expertise sufficient to readily update and create content for a complex and interconnected SharePoint site
  • Required: Microsoft project expertise
  • Project management skills (certification is a plus)
  • Certification Change management is a plus
  • Ability to organize and lead /facilitate workshops and working groups
  • Having experience and proven track record of doing successful change management is a plus
  • English (French - Dutch is a plus) - Soft Skills
  • Strong communication and influencing skills
  • Effective time management
  • Analytical, logical with strong information/organization management skills
  • Capability to communicate at senior level (and floor)
  • Problem solving skills (root cause analysis)
  • Flexible, active listener
  • Self-starter, pro-active , initiative taker
  • Team player
  • Stress resilient
  • Stakeholder management
  • Coaching skills

Company description

At Onesource, we are into IT staffing and people solutions and project outsourcing.

We are having operations and offices in Belgium, The Netherlands, UK, Bangalore and Hyderabad - Totally 5 offices.
In a short time we have grown to the extent of 50 employees. Our company founders and senior managers have more than 100 years of combined experience in IT and they have played the roles of hardcore IT project manger, program manager, IT architect and strategic consulting manager.

90% of our employees are having either computer science or IT college degree as background and therefore we help clients with high quality people solutions. We have an excellent combination of offshore and onshore set up, spread across 4 countries. We also have our marketing managers present full time in Belgium, The Netherlands and UK.
We use Artificial Intelligence and Data Mining tools to source excellent resumes. We are experts in finding out solutions for difficult IT manpower requirements in the areas of Cyber security, SAP, Artificial Intelligence, DevOps etc.,

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