ASTRID is the Operator of the national Radio communications, paging and dispatching network designed for emergency and security services in Belgium.
To guarantee the excellence of their services, they are looking for a Level 1 Service Desk Agent.
You will catch the technical problems and emergencies, dispatch and coordinate the resolution of this problem.
Experience and education of this profile
- Bachelor informatics/telecommunication or similar by experience;
- At least 3 years relevant experience to fulfill first line activities
- Dutch and French, notions of English.
Technical knowledge of this profile
- MS Office;
- General PC knowledge;
- Knowledge of operating systems;
- Basic understanding of :
- Databases (Oracle, Access);
- Protocols (TCP/IP, FTP);
- Security, Firewalls;
- MS Windows Server