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Setelia - System Engineering Manager

We are looking for an experienced Systems Engineering to join The company's cloud system engineering department in Amsterdam, which is responsible for global cloud service O&M and provides 24/7 cloud service stability and security services. 

You will be working closely with global System Engineers and R&D teams to ensure services/applications running normally, optimize the deployment and monitoring of mission critical, customer-facing systems across public cloud environments and continuously identify improvements in the existing deployment approaches and automation workflows.

The successful candidate should have people management experience, be a strong communicator willing to work with GEO-dispersed cross-functional teams, critical problem solver comfortable analysing complex technical issues and bring them to resolution within strict SLAs, fast learner and self-motivated who likes taking on new challenges in a fast paced environment where you have the freedom to deliver impact at your own pace.



Key Responsibilities

  • Support and lead engineers working on the company's Mobile Services deployment, at different layers of the stack, on challenges related to scalability, reliability, performance and efficiency of systems
  • Administer, maintain, and automate systems to ensure reliability, resiliency, scalability and security
  • Monitor and debug issues across the the company's Mobile Service (applications, networks, databases), provide technical resolutions and root cause analysis for high severity incidents
  • Work closely with Software R&D teams to design, deploy, and operate components/services that are automated, resilient, and scalable
  • Develop and deliver timely reports on service metrics including but not limited to availability, capacity, performance, and latency across all production systems
  • Continuously improve System Engineering operations (e.g. automate routine tasks, document new procedures etc.). Set standards for deployments at scale, infrastructure reliability and scalability.
  • Ad-hoc on-call support may be required (1 week per 2 months on average or LESS).
  • Manage and grow existing team of System Engineering experts. Build and enrich an inclusive work environment comprised of people from diverse backgrounds
  • Work closely with System Engineering Director and dedicated recruiting staff to expand the team including interviewing candidates, participating in conferences/events, and on-boarding new employees


Minimum Qualification

  • Master's Degree in Computer Science / Telecommunications or equivalent experience related to Information Technology, with at least 3+ years' experience as an Internet distributed Systems Engineer or SRE managing a SaaS / PaaS environment (e.g. AWS basis application)
  • Deep experience managing Linux and/or databases (e.g. MySQL)
  • Experience in network technologies (e.g. TCP/IP, Ethernet, UDP, DHCP, DNS, ARP, WAN routing)
  • Solid understanding of incident management, change management, and problem management
  • Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

Company description

SETELIA provides consulting services to professionals in the fields of telecoms, IT and digital transformation over Benelux and France.

With in depth expertise, perseverance and high responsiveness, SETELIA is a reliable partner to support projects lifecycle in various sectors such as Bank & Insurance, Telecoms and energy, ...

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