About the role
Motivated professionals make a difference - not only for themselves but also for our customers.
We are seeking an enthusiastic IT Solution Expert - Clinical Data Acquisition Systems to join our team. In this role, you will be responsible for supporting and maintaining the primary clinical data acquisition platform, ACQUIRE CLINICAL, which includes a suite of Medidata 15 products such as iMedidata, Rave, and Coder.
Key Responsibilities
- Provide ongoing support and maintenance for ACQUIRE CLINICAL and its associated Medidata applications.
- Manage and ensure the successful transition to Cloud Admin and Coder+.
- Support and maintain TrialGrid, the quality tool used to verify clinical study builds for ACQUIRE CLINICAL.
- Assess the impact of new Medidata product releases on system availability, maintenance, security, and interfaces.
- Drive and manage IT changes, including the update of computerized system validation (CSV) documentation and execution of IQ/OQ testing.
- Implement system changes based on evolving user requirements and lead project management activities as needed.
- Manage access control for specific user roles within ACQUIRE CLINICAL (granting and revoking access).
- Handle incident management in close collaboration with Medidata and internal subject matter experts.
- Support the periodic review and continuous improvement of both ACQUIRE CLINICAL and TrialGrid.
Ideal Candidate
You are a structured, analytical, and proactive professional with a strong understanding of clinical data systems, validation processes, and regulated environments. You can effectively manage both technical and organizational aspects of IT system support in a pharmaceutical context.
Required Qualifications
- Bachelor's degree (minimum) in Computer Science or a related field.
- Proven hands-on experience with Medidata products (iMedidata, Cloud Admin, Rave, Coder) -mandatory.
- Strong background in computerized system validation (CSV) and computerized system testing.
- Experience in IT change management and access management.
- Knowledge of project management and incident management (ITIL framework) is preferred.
- Experience with TrialGrid is an advantage.
- Minimum 3 years of experience in the pharmaceutical industry preferred.
- Understanding of Clinical Development processes is considered a plus.
Soft Skills
- Fluent in English (spoken and written).
- Excellent technical writing and documentation skills.
- Strong teamwork, communication, and collaboration abilities.
- Organized, detail-oriented, and capable of working independently.
