Reference no.: 1574
Company description See more offers

Talencia Consulting - Junior IT Helpdesk

Ref.: 1574

Talencia Consulting is looking for a junior IT helpdesk for a Training Center in Brussels.



Start date : March 2021

Location : Brussels

Duration : Permanent





You will 

  • Provide support end-users and trainers (training room);
  • Be the SPOC for the 1st line for problems from infrastructure, office or own applications, telephony...
  • Responsible of the creation of tickets, and respect the SLA's;
  • Propose solution to improve the incident process, report recurrent incidents, propose solution to improve performance & coordinate and drive these projects;
  • Write and ensure the documentation for all new solution: troubleshooting,...;
  • Responsible that the physical infrastructure is up & running;
  • Be nearly full-time on site.



  • Bachelor in IT IS A MUST;
  • A minimum of 6 to 12 months of experience as support engineer;
  • Service minded, customer & result oriented;
  • Technical, logical & problem-solving skills;
  • Organized, responsible for incidents management;
  • Flexible;
  • Fast learner;
  • Tri-lingual: Dutch, English & French;
  • Assets: Development skills with HTML, CSS, JavaScript & .NET


In case of interest for this job, please send us immediately your resume via the button below.

Company description

Talencia is a Belgian recruitment consultancy specialized in providing freelance IT staffing.
Talencia's name reflects our commitment to you - a business partnership designed to make the best match between clients and talents.
Our experienced recruitment consultants have an extensive knowledge in the IT field. They will work in close collaboration with you in order to provide you with the highest quality service.
We at Talencia understand the needs and expectations of both our clients and talented IT professionals seeking contract work. We consider every assignment as unique and experience has taught us the importance of flexibility, in order to adapt to client's requirements in a rapidly evolving market trends.

Through a dedicated and bespoke candidate service, Talencia works with you, to find the company/organization to match your career aspirations and talents

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