We are looking for a CRM Specialist for our Client in the region of Zellik. We are looking for one freelance and one permanent profile. You will be working in close collaboration with the marketing department. The company has just started a new implementation of a CRM, so you will be involved from the beginning of the project.
Duration: Freelance (3month contract) or Permanent
Location: Region Zellik
- You will work on improving the costumer experience based on personal communication.
- In collaboration with the marketing director you will develop the strategy and the plan concerning the CRM
- You will be in touch with the call centre and printing department
- Support the creative agency in developing the communication and targeted persona's
- Analyse the impact of the CRM, and create and implement new features
- Work together with the marketing analyst to maintain and improve the database
- Definition and implementing of new processes to develop the database. Coordination with the IT team to resolve issues
- Fluent in Dutch or French with a good level of the other language
- 3 years' experience in a similar role working with CRM
- Have a background in Marketing / have an experience with direct marketing
- Knowledge of MS Dynamics, CMS, BI, Adobe Marketing Cloud is a plus
If you are interested in this function and if you have the skills required, please send me your most updated CV