N° Référence: LLBBBH11036
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ClearSource - Customer Implementation Specialist

Réf.: LLBBBH11036
 

Customer Implementation Specialist
Ref. LLBBBH11036

At ClearSource we use top notch digital tools for efficient and transparent recruitment. And simultaneously we stay very closely connected on a human level to both candidates and companies. Freelance missions, permanent placements, full-blown online campaigns, employer branding... We are good at what we do and we do it with passion, every day. The best proof: 85% of our business comes from repeat customers.

We are looking for a Customer Implementation Specialist for a freelance OR fixed duration contract for at least 1 year in the South of Brussels. You would like to join a renown and international environment to handle challenging projects for clients all over the world? Then read up!

 

 

Role Description

  • Act as point of contact for testing requirement and implementations at customers
  • Coordinate multiple testing projects in cooperation with managers and customers
  • Supervise and assist the clients during the phases of testing processes
  • Ensure administrative and technical requirements are fulfilled and completed
  • Follow-up and organise follow-up of projects and respect SLAs
  • Suggest improvement based on your experience for smoother processes or better services

 

Profile

  • Experience(s) in IT implementation and/or testing processes with internal and/or external clients, or a background in Customer/Client Support or Service role
  • Expertise in coordinating multiple projects or queries
  • Any experience with API or SLA, is a major advantage
  • Any experience in the payment or financial sector, is a big plus
  • Client-oriented, you can guide, manage and advise customers
  • Organised, structured and stress resistant
  • Fluent in English both written and spoken, proficiency in any additional language is a plus

  

Details

  • Start: Immediately
  • Duration: 1 year contract (+ 1 year extension)
  • Location: South of Brussels

 

If you are interested in this function and if you have the skills required, please send me your most updated CV via the button below.

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