Présentation société Voir les autres offres - Business Performance Analyst

Job description


The purpose of the Business Performance Analyst is to develop advanced knowledge of customer behavior in order to drive marketing to increase revenues and contribution. The Analyst will use insights to inform and challenge the Senior Management team on their actions regarding our customer value.



Key responsibility areas

  • You perform quantitative analyses to ensure Business Intelligence regarding to support commercial decisions and maximize commercial effeciency & effectiveness
  • You deliver advanced customer behaviour analyses based on internal and external benchmarks
  • You design, build and run KPI dashboards in order to allow the business units to monitor and manage the execution of the marketing plan
  • You are responsible for the accuracy of our customer intelligence daily used in our customer-facing applications, channels, governance bodies and management meetings
  • You will prepare accurate reporting and presentations of the results to challenge the marketing roadmap and to support the decision-making of our Senior Management



  • Education, experience and interpersonal skills:
    • You have preferably a university degree in a quantitative area such as Economics, Finance or Accountancy
    • You have fluent communication skills in English and Dutch and/or French with an understanding knowledge of one of them
    • You have a successful experience of at least 5 years in a customer analytics or a sales analytics role in a marketing context, preferably within B2B
    • You are persuasive and can negotiate thanks to your convincing skills
    • You are quality driven and have a helicopter view in order to deliver relevant analysis and conclusions
    • You work independently and are used to respect tight deadlines
  • Specific expertise:
    • You have knowledge of mobile telco customer behavior
    • You have Advanced statistical techniques
    • You are an Expert in data handling techniques and data software languages: SAS, SQL, Business Object, Access aren't new to you
    • Knowledge of R & Aginity is a big plus

Description société is an International recruitment company specialized in permanent and freelance recruitment services, from national to multinational companies covering all industry markets and focusing in the ICT & Web Market. was created by experienced recruiters who are specialized, each of them, in one market and one sector. They are therefore able to better understand their business and which professional approach will bring long term solutions to their partners.

Our teams of expert consultants are known for their professionalism, integrity and exceptional service levels.

With our experience in networking and flexible approach to recruitment, we are committed to matching both client needs, saving them time and money and candidate aspirations, thus creating mutual benefits for both.

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