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Dilaco - Service Desk Engineers

We are looking for Helpdesk Support Engineers for several of our clients:




  • As a Helpdesk Support Engineer, you solve technical issues with regard to:
    • Network (LAN, WIFI, VPN...)
    • Laptops, printers, scanners, ...
    • Telephony (Mobile, Skype, Android...)
    • Applications (Office, Internet Explorer, Citrix, App-V...)
    • Server (Active Directory, Exchange, SCCM...)
    • Basics of smartphones, WIFI
  • You will develop a whole range of skills which will form the base of your future career in IT.
  • Technical issues are communicated by phone, e-mail, chat or self service in three languages: Dutch, French, and English.


Technical knowledge

  • Good knowledge of Windows 7 and 10 (Use, configuration, and troubleshooting).
  • Good knowledge of MS Office
  • User management (use of Active Directory).
  • Basic knowledge of VoIP, VPN, IT network topology, software virtualization
  • Basics of smartphones and GPRS (level troubleshooting).
  • Basics of WIFI.
  • Basic knowledge of Hardware (PC, printers and peripherals).



  • You like to learn things and you are ambitious
  • You are customer and results oriented
  • You are punctual and stress resistant
  • You are flexible
  • You are a teamplayer
  • Dutch and French: very good
  • English: good


What do we offer?

  • A dynamic working environment
  • Projects in well-known companies
  • Attractive salary package with extras

Description société

The right person for the job

We make it our business to listen well to our customers and consultants.
As a result of that we put the right person at the right place.
We create satisfaction for our customer and consultants.

Competence :

ICT infrastructure: first, second and third line assistance, system engineers (MS, UNIX), Project and Program managers

ICT Applications: Microsoft, Java J2EE - for design, development, testing and project management

ICT and Business Process consulting : Service Delivery, Process Optimization

ICT assignments: short and long term
ICT knowledge platform delivery

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