N° Référence: HQ00015669
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E-Resourcing - Collaboration Agent

Réf.: HQ00015669



Provide support to the companies end users within the company's main offices within the Collaboration domain particularly on Office365 custom built applications.




  • Solve incidents on O365 custom built applications after migration towards new version of O365.
  • Define best approach for migration of existing O365 applications towards SharePoint portal
  • Assist and migrate O365 applications towards SharePoint portal
  • Test and document client side application installation on P2Y platform (Citrix/Win10).
  • Manage incidents and service requests on collaboration (workplace) environment.



  • Technical skills:
    • Visual Basic for Applications (VBA) specifically Excel, Access
    • Office 365 (Skype, Delve, OneNote, OneDrive,...)
    • SharePoint
    • Email
    • Web/Internet technologies
    • Use of a Service Desk tool
    • ITILV3 Foundation certified is a plus
    • Installation and configuration of software 
  • Business skills:
    • Insight in Business organization and processes
    • Provide routine oral and written information clearly and concisely
    • Ability to deal professional and calmly with users not as technically aware as they are
    • Customer and results focus
    • Stress resistant 
  • People skills: Excellent relationship skills, polite, correct 
  • Experience:  
    • College degree, specialized training, or equivalent work experience
    • Oral and written proficiency in English and French or Dutch.
    • Ability to work independently
    • Typically requires 18 months of relevant work experience technology implementation experience a plus




Either Hasselt or Brussels (or combination), depending on applicant preference.

Description société

E-Resourcing successfully delivers recruitment services backed by professionals with an average of 15 years industry experience. The company combines traditional 'best in class' recruitment practices with state-of-the-art web and database search skills.

E-Resourcing provides recruitment services:
- For Contract, Permanent and other flexible outsourced resource solutions
- Across IT and Telecoms sectors
- Throughout the UK, and Internationally
- With additional focus on specialist skill areas

With this expertise and experience we deliver innovative solutions and are committed to raising the standards of service to a level higher than clients and applicants are accustomed to.

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