N° Référence: ITS522
Présentation société Voir les autres offres

Econocom - Project Manager

Réf.: ITS522
Econocom designs, finances and oversees companies’ digital transformation. With over 9.000 employees in 19 countries and revenue in excess of € 2.3 billion, Econocom has all the requisite abilities to ensure the successful implementation of large-scale digital projects : consulting, sourcing and technology management & financing of digital assets, infrastructure, application and business solution services, and project financing. The Econocom Group share is part of the BelMid index.
Join Econocom & start your digital adventure ! #digitalforallnow

Econocom - Project Manager

Econocom is looking for a Project Manager experienced in transition and outsourcing projects.





You will be responsible for:

  • The Service transition phase which includes all the necessary work that will allow Econocom to provide the entire service according to the planning required by client
  • Infrastructure and tools:
    • Validate, for example, the access to the Service Management tool and the routing matrix
    • Validate the access to the knowledge base, at least to know the transfer rules to the correct resolver group.
    • Knowledge transfer
    • Knowledge base
    • Training of Service Desk agents
    • Procedures, working instructions, etc.
  • Transition Workshops:
    • Evaluation of Asis and Tobe situation
    • Design in collaboration with SPOC of solution
    • Analyses of KPI, SLA, Budget, Costs...
    • Management of P&L of project.
  • The Transition Manager is accountable for the entire transition project from Planning to Transition and handover to Operations.
  • Engagement Management Setup:
    • Coordinating the transition and setting up the service delivery processes
    • Setup Governance and due diligence
    • Setting up the billing and invoicing procedures in collaboration with the customer
    • Managing the service scope and contract requirements
    • Reviewing, monitoring and managing the overall in-scope service delivery performance
    • Acting as an escalation and consultation point for unresolved operational delivery issues and concerns



  • You are able to run your project autonomously
  • Experience in project management and escalations management
  • Independent
  • Team Leader

If you are interested in this function and if you have the skills required, please send your most updated CV via the button below.

Offres d'emploi similaires
Offres similaires basées sur les critères : Project Manager Program Manager Change Manager
Mon compte Pas encore inscrit?