N° Référence: RB0804
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Functional Analyst CRM

Réf.: RB0804

Functional Analyst CRM
Ref. RB0804

Context

 

For an important international company well stablished in the telecommunications sector we are urgently looking for a Functional Analyst CRM.

 

As a Functional Analyst CRM, you will translate business and IT needs into functional specifications and you will be responsible for developing programs and applications that will improve / optimise the interactions with the customers.

 

 

Company

 

By joining this company with an important national presence, you will acquire extra experience, in a well-structured company with a multicultural environment. Also, you will join a world known/established teams of professionals that work in a challenging environment, and a company with a good-work life balance.

 

 

Function

  • You have the ability to evaluate projects and determine the impact on the IT department.
  • You are able to think outside the box you find always creative ways to provide clear and structured documentations to the teams.
  • You are the key agent in functional analysis of the company's projects or assignments, which you will also be responsible on following up to ensure a correct time cost quality delivery.
  • You are in charge of identifying the potential risks of the project related to your field, which you will report to the project team.
  • When required due to major incidents or need you will be responsible of providing support to the operations teams.

 

Profile

  • You hold a Bachelor degree or a master.
  • You have at least 5 years of relevant experience in the IT domain as a Functional Analyst.
  • You have a very good knowledge Agile-Scrum.
  • You have excellent analytical skills, and you are customer driven.
  • You have very good communication skills, and are good at relationship building.
  • You speak perfectly English French or Dutch will be an asset.

 

Offer

  • A gross annual salary up to 60K depending of your experience.
  • A very interesting extra-legal package (health insurance, pension plan).
  • A company car and a fuel card.
  • Meal vouchers 8€, net expenses.
  • The chance to join a big group, full of career opportunities with an international environment.
  • A company that cares about its employees and put their comfort as a top priority.

 

Interested? Send us your CV ASAP!


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