Functional Analyst CRM
For an important international company well stablished in the telecommunications sector we are urgently looking for a Functional Analyst CRM.
As a Functional Analyst CRM, you will translate business and IT needs into functional specifications and you will be responsible for developing programs and applications that will improve / optimise the interactions with the customers.
By joining this company with an important national presence, you will acquire extra experience, in a well-structured company with a multicultural environment. Also, you will join a world known/established teams of professionals that work in a challenging environment, and a company with a good-work life balance.
- You have the ability to evaluate projects and determine the impact on the IT department.
- You are able to think outside the box you find always creative ways to provide clear and structured documentations to the teams.
- You are the key agent in functional analysis of the company's projects or assignments, which you will also be responsible on following up to ensure a correct time cost quality delivery.
- You are in charge of identifying the potential risks of the project related to your field, which you will report to the project team.
- When required due to major incidents or need you will be responsible of providing support to the operations teams.
- You hold a Bachelor degree or a master.
- You have at least 5 years of relevant experience in the IT domain as a Functional Analyst.
- You have a very good knowledge Agile-Scrum.
- You have excellent analytical skills, and you are customer driven.
- You have very good communication skills, and are good at relationship building.
- You speak perfectly English French or Dutch will be an asset.
- A gross annual salary up to 60K depending of your experience.
- A very interesting extra-legal package (health insurance, pension plan).
- A company car and a fuel card.
- Meal vouchers 8€, net expenses.
- The chance to join a big group, full of career opportunities with an international environment.
- A company that cares about its employees and put their comfort as a top priority.
Interested? Send us your CV ASAP!