N° Référence: 31123
Présentation société Voir les autres offres
   
 

Gentis - Service Desk Operator

Réf.: 31123

Gentis is a Belgian recruitment company headquartered in Brussels and providing permanent staffing as well as project sourcing solutions worldwide in multiple sectors, among which ICT recruitment.

 

Our client is one of the world's leading terminal operators for various products and goods. They are present on two continents and work closely with many industries.

 

 

Job description

  • You are the most important point of contact for the end users.
  • Your responsibilities will consist of recording and solving various service requests.
  • You are also responsible for the installation and management of the ICT material for multiple divisions.
  • You follow the service requests according to their priority, you also solve the 1st and 2nd line questions, you are involved in preparing installations, and testing new hardware and software
  • You develop procedures and manuals for colleagues
  • You work on the improvement of the service desk by showing the necessary initiative.

 

Requirements

  • A passion for IT, a good knowledge of current IT tools
  • Microsoft products
  • Hardware
  • 1st and 2nd line problem solving

 

Soft skills

  • Technical insight and analytics
  • Solution-oriented
  • Service-minded
  • Flexible
  • Autonomous and team player
  • Languages: Good communication skills, both written and oral in Dutch, English and French.

 

What our client offers

  • A large international environment with a solid worldwide reputation
  • An ambitious and enthusiastic team
  • A continuous and rigorous training that feeds your learning needs
  • An advantageous salary package based on recognition.

 

Contact

 

To apply for this position, send your resume

Description société

Gentis is a Belgian recruitment company headquartered in Brussels and providing permanent staffing as well as project sourcing solutions worldwide in multiple sectors. Each of our sectors is serviced by a dedicated team of specialist recruiters, with accumulated experience of decades in recruitment.

Thanks to close collaboration with the major players in each industry and our high profile among experienced professionals in our target sectors, Gentis has grown rapidly and is now capable of meeting the multiple needs in IT, Engineering, as well as the Oil & Gas and Pharmaceutical Sectors.

Whether you are seeking a new opportunity or whether you need to recruit the best person to fill a need within your company, at Gentis our daily practice is to carry out all activities to provide you the highest quality solution in the fastest timescale.

To assure this successful solution for our clients and candidates, we deploy a wide range of candidate-acquisition tools : headhunting, job boards, databases, social network search tools, as well as dedicated researchers specialized by sector and profession.

In addition, through the many years of practice of our recruiters and headhunters, Gentis has developed a constantly expanding worldwide network of sector professionals and client companies which we use to match requirements of our candidates and clients.

Lire la suite
Offres d'emploi similaires