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Huxley Associates Belgium - Field Service Engineer

Context

 

As part of a dynamic team, you will be responsible for installing, maintaining and servicing computer-related products and systems at different customer sites, mainly in the region Antwerp and Limburg, by using standard methods, techniques, tools and scripts. Equipment support includes Enterprise Server, PC & laptop computers, Storage sub-systems and drives, computer and telecommunications systems as well as networking. Assignments range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PC's/laptops, and installing and optimizing HW/SW networking products.

 

 

Your responsibilities

  • Provide support for software, Hardware and networking support for desktops, laptops and servers;
  • Support network products from operational and maintenance perspectives;
  • Perform installs, moves, adds and changes as required;
  • Test and certify networks, servers and client approved operating systems;
  • Provide follow-up on problems or escalation;
  • Maintain a high degree of professionalism;
  • Ensure customer satisfaction throughout the service delivery transaction.

 

Your skills and experience

  • You have a degree as professional Bachelor - Electronics / ICT or equivalent through experience:
  • Knowledgeable in:
    • Servers,
    • Microsoft/Linux/Unix applications,
    • Network protocol, internetworking,
    • Configuration and possess advanced PC support capability;
  • Ability to test and certify PC, networks, servers and Client/Company approved software applications and associated peripherals;
  • Knowledge of Client specific internal procedures and service delivery requirements;
  • Client and/or Governmental clearance may be required;
  • You have attention to detail, strong analytical skills and a creative and problem-solving attitude;
  • You have an outstanding customer-oriented attitude, excellent client communication skills, you are service-minded and result-driven;
  • You are flexible, dynamic and pro-active;
  • You act as an outstanding team-player and can work independently;
  • You are fluent in Dutch with a good working knowledge of French and English;

Description société

Huxley delivers a world-class recruitment service that adapts to your changing needs. Our teams specialise in Banking & Finance, Engineering and IT jobs across a wide range of industries. In Belgium we cover consultancy, freelancers and permanent positions (headhunting). We specialize in placing roles from mid-level management through to C-Suite across a range of disciplines. We also operate as a full service recruitment partner, with capabilities to support sourcing back office and administrative staff. With unrivalled access to a global network of talent and leading industry experts with the latest market knowledge, we give you the strength and agility of a global staffing company with specialists that are dedicated to your local market. This gives you a tailored approach that achieves success for you.

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