N° Référence: iSeries Support Engineer
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iSeries Support Engineer

Réf.: iSeries Support Engineer

Job description/mission

  • You guarantee an excellent quality of the consolidated iBM I server, located in Belgium, and global IBM I users by providing support and resolving end-users' issues in an efficient and effective manner.
  • You analyze business requirements, write up functional and technical specs and documentation.
  • You participate in projects, providing support.

Educational and experience requirements

  • The candidate has a university degree, a bachelor degree in ICT or equated by experience. You have a strong analytical and customer focused mindset.
  • An excellent knowledge of English is required.
  • 5 years experience iSeries / Power Systems Administration including OS V7R1+ Management.
  • Knowledge of
    • BPCS, SAP or other ERP systems
    • Experience with iSeries (AS/400) Operations.
    • Experience with MQ Series
    • Knowledge of iSeries Single-Signon, LDAP, Kerberos...
    • Knowledge of CL and RPG (4)/ILE programming languages is a plus.
    • DB2 on IBM operating system and related products
    • Change management and best practice procedures
    • Business continuity planning and execution
    • Network designs, components and devices
    • Documentation knowledge
  • A track record of proactively identifying solutions to both technology and business issues.
  • Expert knowledge in analysis and troubleshooting of system and application performance
  • Analyze and recommend changes to improve efficiency and enhance quality of business applications
  • Experience in
    • System security management
    • Backup planning, installation and administration
    • iSetries Automation: Robot Scheduler
    • Alerting and monitoring administration
    • System monitoring system logs, alerting, security events, system health
    • Remote monitoring systems
    • Networking fundamentals
    • Analytic skills and ability to solve complex technical problems with little or no assistance
  • Ability to communicate clearly and effectively in English, both in spoken and written form
  • Strong interpersonal skills with the ability to communicate effectively with other team members and customers of different backgrounds and levels of experience.
  • Understanding and experience with software development processes including defining business requirements, defining technical specifications, development procedures, testing procedures, change management and implementation.

 

Personality

  • You are customer focused, enthusiastic and professional.
  • You have very strong analytical skills and problem solving abilities.
  • You are result oriented, quality focused in terms of processes and have a proactive mindset.
  • You are open to work in a global team with a mix of different cultures.
  • You need to have good communication and interpersonal skills.
  • You work systematically and accurately.
  • You can handle pressure, and are prepared to work outside regular office hours, which is sometimes necessary due to a deadline.
    You are a team player, and encourage knowledge sharing between colleagues.
  • You have a self-drive and passion.

Description société

Xquisit is one of the fastest growing ICT consultancy companies in Belgium and the Netherlands.

We assist our customers in solving their business and ICT challenges.
To succeed in this mission, Xquisit maintains, grows and trains a highly skilled team of ICT specialists.
The Xquisit team consists of ICT Developers, System Engineers, Project Managers and Analysts:

Development (Oracle, PowerBuilder, .NET, Java etc.)
Business Intelligence (Cognos, Powercenter, QlikView, Business Objects, MicroStrategy, etc.)
Administrators/Engineers (Systems, Networks, etc.)
Analyzes (data, functional, business etc.)
Project Management (infrastructure, development etc)

Our driven approach is characterized by fast acting and flexibility, so we can also be reached outside office hours.
We have a no-nonsense approach and communicate in an open and honest way.

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