N° Référence: 567177/001
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Michael Page - Lead Tech Support Engineer

Réf.: 567177/001

Progress your career as a Lead Tech Support Engineer within a company located around Wavre

 

 

Client Details

 

Our customer is a leading player in its sector. They do provide with medical information to health care industry players. Their Belgian branch employs 15 people and is currently looking for a Senior Desktop Support profile. Their office is ideally located in Walloon Brabant.

 

 

Description

 

As Lead Tech Support Engineer, your responsibilities are the following: 

  • Install, configure, test and maintain operating systems, application software and system management tools
  • Participate in the design of information and operational support systems
  • Train and assist with End User training on all systems
  • Assist with all acquisition, integration and deployment of technologies
  • Strengthen day-to-day support operations
  • Perform direct hands-on problem resolution and escalation management for enduser troubles, application service interruptions
  • ...

  

Profile

 

The required key qualifications for the Lead Tech Support Engineer are the following:

  • Graduate degree in IT
  • Previous experience in a similar role of 4-5 years
  • Excellent command of French and English
  • Strong technical skills with Windows 7/10 and MS Office 2016 Applications suite
  • Experience working with a ticketing system and with MDT - Microsoft Deployment Toolkit are preferred
  • Familiarity with MDM solutions (JMAF)
  • SCCM (System Center Configuration Manager), Mac troubleshooting and management are mandatory skills
  • Knowledge of networking requirements and functions for desktops and remote users
  • Background with Desktop/Laptop Hardware and end-user level peripherals
  • Experience with network switches and Firewalls
  • Excellent communication and problem management skills
  • You are proficient in troubleshooting, problem solving, and quick thinking

  

Job Offer

 

A relevant experience in a challenging position and an enthusiastic company, the opportunity to progress as the company grows. They offer a permanent contract but are also open to contractors.

Description société

Michael Page is one of the world's most reputable recruitment consultancies, working with different organisations ranging from SMEs to major blue-chip companies. The number of clients and candidates who return to use our services time and time again is a testimony to our reputation and expertise.

Michael Page Information Technology specializes in the placement of qualified candidates to employers from the IT industry. Our staffing experts have expertise in the various fields of IT. Their range is not limited to one's own country, but extends over the whole world. This enables our consultants to a great extent to put together the best selection of candidates.

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