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Orange Business Services - Junior / Medior Architect / Technical Writer

Company and Team Info


In the context of technology convergence, the Customer Interfaces team aims to promote the adoption of user interfaces between human and machine ((including BOTs and apps) within the group. The team has the objective to enable BU's to be autonomous on these subjects and to promote the user interfaces.



Summary objective of the job


As a member of the Customer Interfaces team you will work on a conversational agent project. During this project, your tasks will be:

  • Creation of technical documentation and blueprint of the platform
  • Creation of "Request for Offers" and "Request for project"
  • Definition and maintenance of the REST API structure
  • Analysis of third party API's to integrate
  • Impact analysis of functional changes
  • Participation in the elaboration of the future platform landscape
  • Assist the lead architect on the decision making




Technical knowledge and understanding

  • Java,
  • JavaScript,
  • Micro-services,
  • OAuth,
  • Cloud,
  • NoSQL database,
  • NLP, NLU, AI, Social Media Hub..
  • Blueprint tools for software architecture (Visio/EA/..)


Additional competencies / skills required

  • You are customer-oriented, solution-minded and you have a learning mentality
  • You are a good communicator and can work efficiently and independently
  • Experience with Agile methodologies and flexible attitude
  • Languages: Strong knowledge of English is required. French is a plus.

Description société

Orange is the second mobile operator & Internet access supplier in Europe and amongst worldwide leaders for telecommunication services for multinational companies. Orange has therefore become the unique brand of the Group for Internet, television and mobile telephony in France, United Kingdom, the Netherlands and Spain.

Orange has been nominated Top Employer Global 2018 for third consecutive year and the first French and European company in BCG's Most Innovative Companies 2018 ranking, placing 19th in the world.

Orange is the only telecoms operator among the 13 companies in the world to achieve certification as a Top Employer Global 2018. In total, 30 countries were certified over five continents in which the Orange Group operate . Each certification, awarded by the Top Employers Institute recognizes outstanding best practice in our business strategy, social responsibility, the role of human resources and our professional development, diversity, competency and talent management. They are a testament to the progress we have made to deliver upon commitments made within the Orange promise: being a digital and caring employer.

Innovation is what drives us.

We are committed to creating practicable, accessible technology that is designed to benefit mankind and genuinely transform people's day-to-day lives. Our mission is to locate, support and promote promising digital talent that will help shape the future.


Orange Business Services is the brand of the Group encompassing all services dedicated to companies based all around the world. It is recognized within the “Top 10” of service companies worldwide.

Among services proposed by Orange Business Services Big Data/Analytics, IoT and Customer Experience are our domain of expertise.


We offer a digital and caring environment, with attractive packages, including company car and additional employee benefits.


In Belgium, Orange Cyberdefense represents the MSSP (Managed Security Services Provider) business unit and offers fixed price projects, managed services and consultancy.

Since 1998, Orange Cyberdefense Belgium leverages its experience and knowledge to provide premium grade services for both networking and security services to multinational companies.

We provide flexible solutions, geared towards customers requiring high quality solutions and focus on international environments, providing around the clock support.

From our operational center, located in the Brussels Area, we take over the burden of daily operations and optimization of our customers' security infrastructure.

Strong Service Level Agreements warrant the secure and unconstrained networks that are needed in today's business environments.

High quality service delivery is etched in our DNA and anchored in our organization by several standards and frameworks; ITIL, ISO 9001, ISO 27001. All personnel are security cleared.

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