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Proximus SpearIT - Microsoft UC Engineer (Skype for business)

Mission

  • The Engineer - Microsoft Lync/Sfb Unified Communications will report to the Lync/Sfb Operations Manager. He/she will be part of a team that will integrate and test Lync/Sfb solutions for our customers.
  • Within I2s/Collaboration, the Microsoft Unified Communications team delivers high end Lync/Sfb Unified Communications solutions to companies in Belgium, ranging from financial to government sector, all with different kinds of integration level requirements.
  • The goal of the Engineer Lync/Sfb Unified Communications is to understand the requirements of the customer and to translate these into technical specifications.
  • The Engineer Lync/Sfb Unified Communications will also take the responsibility for the implementation and this with the help of our partners.
  • Next to this, the Lync/Sfb Unified Communications engineer is working closely with Presales, playing a consultancy role when they have questions about the delivery to offer.

 

Duties and responsibilities

  • Give Presales support for Lync/Sfb implementations.
  • Propose a Lync/Sfb Unified Communications solutions to fit the customer's needs.
  • Prepare, install and configure Lync/Sfb Unified Communications solutions for our customers, taking into account the customer's business needs and all applicable constraints.
  • Perform acceptance tests (Functionality testing, DRP testing, tasks planning, daily follow-up and progress reporting ...) after implementations.
  • Document efficiently your work and interventions, both for internal and external use.
  • Communicate on a day to day basis with and through the Project Manager with all involved parties and take up the role of Trainer for End-Users and Administrators within the projects.
  • Provide 2nd line support to our customers. You analyse customer situations on site or remote and you propose solution with respect of the Service Level Agreement.
  • Remain up-to-date in the latest evolutions and developments in the Lync Unified Communications solutions, with regards to integration with communication application.

 

Profile

  • Personality and Values:
    • Excellent team worker
    • Communicative and assertive
    • Committed to quality
    • Methodical and able to treat several problems autonomously
    • Customer minded
    • Sense of responsibility and self-initiative
  • Skills and Experience: Good knowledge of:
    • Core Solutions of Microsoft Lync server 2013 & Microsoft Skype for Business.
    • Enterprise Voice and Online Services with Lync Server 2013 & Sfb.
    • Working knowledge of VoIP protocols such as Sip, Mgcp/Ncs and H.323 is required.
    • A profound Networking knowledge is a plus.
    • A profound Applications & Systems background is a plus
    • English (written and oral), Dutch and French (oral)

 

What makes the job attractive?

 

Working in a team of Lync/Sfb engineers to succesfully implement Lync/Sfb solutions for a wide range of customers on the Belgian market.

 

 

We Offer

  • Proximus Spearit offers you an attractive career.
  • We encourage our employees to take their professional development into their own hands and to make use of our multiple internal career possibilities.
  • We offer you an attractive salary and lots of non-statutory benefits.

 

Working location: Brussels + onsite @ customer

Description société

About Proximus SpearIT

At Proximus SpearIT we strive to help companies work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees. We have a challenging strategic plan in which you, as an experienced IT professional certainly have a role to play.
Proximus SpearIT is strong in:
- infrastructure projects and integrations, on-site and in the cloud;
- services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
- support by IT specialists, project managers and interim managers;
- servers, network equipment, smartphones, tablets, PCs and accessories.

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