N° Référence: 2019007554
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Service Delivery Coordinator

Réf.: 2019007554

Wij zijn op zoek naar een Service Delivery Coordinator

 

Omschrijving

 

De focus ligt voornamelijk op het inrichten en opzetten van SLA's (Service Level Agreements), Business Service Catalogus en KPI's (Key Performance Indicators).

 

 

Profiel 

  • Communicatief sterk zijn is belangrijk, zowel in de onderhandelingen als het uitleggen van technische zaken,
  • 3-taligheid (Nederlands, Frans en Engels) is een must, zowel schriftelijk als mondeling 
  • Goede kennis van ITIL/IT4IT Service Management en ervaring met SLA rapportage opmaak, interpretatie

 

Aanbod


U kan bij ons aan de slag als freelance medewerker of als bediende

 

Details

  • Start: ASAP
  • Locatie: Brussel

Description société

Our consultancy services

ENTICO ICT provides services in the domain of software development, analysis and project management. Our consultants work mainly at our customer's premises during all the phases of the project: from analysis, design and conception, to development, testing and project-management. Our consultants have a technical background in informatics, and are specialised in Software Development, Software Architecture, Functional and Business Analysis, IT Project Management, ...

Our company and approach
ENTICO ICT strives to provide the highest quality and continuity of our services, for both our consultants and our customers. We continuously invest in our consultants by providing inhouse or outhouse trainings and help them to develop their skills on both professional and personal level, so that our customers can benefit from our high quality consultancy services. Follow up and continuous communication between customer and consultant are facilitated by our business managers, focusing on a long term collaboration.

Happy to get in touch with you and discuss more in detail our approach and projects!

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