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Talent-IT - Network Operations Engineer

Mission

 

In a model where infrastructure is mainly sourced “as a service”, the network engineer holds operational accountability for:

  • Operations for all services related to WAN, LAN & WiFi.
  • Controlling the security compliancy of the Network infrastructure and software implemented by the suppliers
  • Delivering Network projects
  • Contributing to business projects relying on Network services following the standard Project Delivery Life cycle.
  • Assessing the robustness and future proofness of new technologies proposed by suppliers.
  • Network availability and capacity Management
  • He/She supports all the other IT processes linked with Network services.

 

List of activities

 

To achieve his mission, the voice operations engineer is responsible for delivering the following activities:

  • Perform proactive platform systems management
  • Perform root-cause analysis and solve operational issues
  • Design and build operational reports to provide an overview of service health
  • Work with product vendors to troubleshoot issues
  • Provide first-class system support from initial contact to closure
  • Ability to be on call to provide onsite and remote L3 support after hours
  • Conduct appropriate change control documentation and performs configuration updates, maintenance and support.
  • Align with colleagues and helpdesk for all items touching existing procedures and there way of working.
  • Researches, evaluates and stays current on emerging tools, techniques and technologies
  • Follow department-specific standards and methodology.
  • Adhere to department values, policies, procedures, and security/confidentiality
  • Communicate status and concerns of projects with supervisor and all interested
  • Take the lead in projects were network is the only technology or for all IT related items for smaller projects where no dedicated PM is assigned.

 

Technical skills

  • Understanding of Network technologies and Telcos offers
  • Basic voice knowledge
  • Protocol knowledge like IPv4, SIP, QoS, VoIP, 802.1q, 802.1x, RTP, Knowledge of Scada protocols like OPC-Da, Iec61400-25 or 60870 are a plus
  • Has installed and configured Cisco Catalyst, Nexus, ISE, Prime
  • Ability to influence others with your stellar network engineering and operation skills
  • Understanding of other Infrastructure components like proxy, Firewalls, DHCP/DNS, VPN, mail relay, loadbalancers, IPAM
  • Understanding of public Cloud model and connectivity

 

Social skills

  • Comfortable in a multi-cultural environment.
  • Ability to advise and interact with all levels of management
  • Can resist to business pressure
  • Organisational skills in order to manage and prioritise work and initiatives under deadlines. Handling smaller projects on your own
  • Excellent communication (written and oral) and presentation skills
  • Supportive driving source for your environment
  • Strong influence and negotiation skills
  • Stress resistant and demonstrate patience, tolerance and resilience
  • Comfortable in Operating in a fast-changing environment as a change enabler to internal clients
  • Ability to work creatively and analytically in a problem-solving environment, critical and constructive
  • Customer Focus: Flexibility and ability to cope with non-standard working hours when required
  • Business oriented - always acts by putting actions in perspective of targeted business results.
  • Delivers results - Balances Immediate and Long-term Priorities- sense of urgency when needed.
  • Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules and priorities

 

Background

 

The ideal candidate:

  • has a bachelor's degree (preferably IT) or gained equivalent knowledge by relevant work experience
  • has at least 5 years of work experience in IT Infrastructure & Voice Service Management.
  • Able to work independently an organized
  • You are Dutch and/or French-speaking and have a good knowledge of the second national language. You have a good knowledge of English.

Description société

Talent-IT is a sourcing company that unites customers and IT-Talent across the full range of IT professions & technologies. We help our customers in finding the ideal IT-Talent for their permanent or project based vacancies. We help IT-Talent (employees and freelancers) in finding their ideal new permanent or project based vacancy.

Besides the right technical skills, we also think that culture, attitude, personality and languages are a crucial element in the matching process. Our business is Talent Management: to attract, to keep, coach, train and motivate IT-Talent, thanks to a broad view on IT and the business.

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