Volt - right job, right time, right now
Volt provides award-winning contract and permanent recruitment services, and managed service programmes. We have grown our services to provide innovative staffing solutions across a range of industries and skill areas, including IT & Telecoms, Digital Entertainment, Engineering, Finance and Life Sciences.
Our vision is simple: connecting talented people and respected companies across Europe.
Volt Europe - IT Helpdesk Engineer
- Job location: Brussels, Belgium
- Start Date: ASAP
- Contract Duration: Long-term
Required Languages: French AND Dutch (at least very good level) + English (at least good level)
Our client is the leading telecommunications company in Belgium and a market leader in a number of areas, including retail and wholesale fixed-line telephony services, mobile communications services and broadband data and Internet services.
- Daily management of the computer network
- Based on existing tools, you do the registration and follow-up of calls, incidents or problems
- Identifying, analysing and registering Hardware, software and infrastructure problems.
- Respect the SLA with internal and external customers.
- Correct administrative follow-up of IT related activities
- Stay up to date with regard to IT evolution
- Create documentation for your fellow IT staff
- Network administration
- Language skills: NL / FR / EN
Critical success factors
- Stress resistant
- Team spirit
- Competence in the analysis, clarification and resolution of problems
- Strong customer and solution orientation
- Large technical baggage on the various IT systems and applications
- Knowledge of Mobile devices on Android and iOS.
- Knowledge of the Standard Office packages and of the most common Microsoft Operating systems
- Analytical spirit and sense of precision are needed to solve the problems
- You are customer and solution-oriented.
- Insufficient knowledge of IT.
- Screen work 5-6 hours.
- Not being physically capable of moving IT material
- Insufficient knowledge of the NL / FR / En language