N° Référence: 71752-ITBEL-JOS
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Volt Europe - IT Helpdesk Engineer

Réf.: 71752-ITBEL-JOS
 

Volt - right job, right time, right now

Volt provides award-winning contract and permanent recruitment services, and managed service programmes. We have grown our services to provide innovative staffing solutions across a range of industries and skill areas, including IT & Telecoms, Digital Entertainment, Engineering, Finance and Life Sciences.

Our vision is simple: connecting talented people and respected companies across Europe.

Volt Europe - IT Helpdesk Engineer

ref. 71752-ITBEL-JOS

General

  • Job location: Brussels, Belgium
  • Start Date: ASAP
  • Contract Duration: Long-term
  • Required Languages: French AND Dutch (at least very good level) + English (at least good level)

      

Introduction

 

Our client is the leading telecommunications company in Belgium and a market leader in a number of areas, including retail and wholesale fixed-line telephony services, mobile communications services and broadband data and Internet services.

 

 

Tasks

  • Daily management of the computer network
  • Based on existing tools, you do the registration and follow-up of calls, incidents or problems
  • Identifying, analysing and registering Hardware, software and infrastructure problems.
  • Respect the SLA with internal and external customers.
  • Correct administrative follow-up of IT related activities
  • Stay up to date with regard to IT evolution
  • Create documentation for your fellow IT staff
  • Network administration
  • Language skills: NL / FR / EN

 

Critical success factors

  • Stress resistant
  • Team spirit
  • Competence in the analysis, clarification and resolution of problems
  • Strong customer and solution orientation
  • Large technical baggage on the various IT systems and applications
  • Knowledge of Mobile devices on Android and iOS.
  • Knowledge of the Standard Office packages and of the most common Microsoft Operating systems
  • Analytical spirit and sense of precision are needed to solve the problems
  • You are customer and solution-oriented.

 

Exclusion conditions

  • Insufficient knowledge of IT.
  • Screen work 5-6 hours.
  • Not being physically capable of moving IT material
  • Insufficient knowledge of the NL / FR / En language

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