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Consort NT - Second Line Engineer (Windows Server, XenApp and XenDesktop)

Context of the mission

 

In the "Workplace Infrastructure Services” within “End User and collaboration Services”.

 

This team is responsible for: 

  • Citrix Infrastructure: XenApp 6.5, XenDesktop 7.14, Citrix Receiver configurations, Citrix Storefront, Citrix, NetScaler Gateways, PVS, License server
  • Windows Remote Desktop Services Infrastructure: RDS Gateways, RDS session hosts
  • Design, Life cycle management, Patch management, capacity management of Citrix and Windows RDS platforms
  • 2nd and 3rd level support (for Citrix and RDS platforms)
  • 2nd level support for Windows Servers
  • Pro-active monitoring

 

Objective of the job

 

The job mainly consists of the following elements:

  • Ensure 2rd level support related to the products you manage
  • Document operational tasks and enrich knowledge base articles
  • Monitor the infrastructure
  • Generate reporting and maintain dashboard related to capacity and performances
  • Manage standard client requests (HVD creation...)

 

Required Knowledge and Experience

 

Mandatory

  • Proven experience with the Citrix and RDS technologies in large environments
  • Good Knowledge of Citrix (XenApp, XenDesktop) and RDS Products
  • Good knowledge of the Windows operating system

Preferable

  • Knowledge of Hypervisors: Hyper-V, VMware
  • Integration of the Citrix client within Windows (all versions)
  • Knowledge of PowerShell scripting
  • Networking knowledge
  • Knowledge of remote access solutions like Juniper
  • Knowledge of SCOM
  • Knowledge of printing ecosystem

Soft Skills 

  • Team player
  • Quick self-starter, pro-active attitude,
  • Good communication and Influencing skills;
  • Good analytical and synthesis skills;
  • Autonomy, commitment and perseverance
  • Ability to work in a dynamic and multi-cultural environment
  • Flexible, accurate & control minded.
  • Customer-orientation

Beschrijving bedrijf

Consort NT is an integrator and Operator of both infrastructures and solutions. Structurally Agile, adaptable and innovative, we harvests the value of human capital and collective Business Intelligence.

Our vision, our strategy and our expertise are organized under four divisions :

1. Collective Intelligence: Enhancing data, Empowering the value of Data Sharing
2. Solutions: Developing and Enhancing the use and sharing of information within companies
3. End-User IT: Promoting the availability and use of all desktop tools, facilitating mobility
4. IT Capacities: Ensuring continuous power and data Storage, in line with the business needs.

These 4 divisions have a common goal: Supporting our customers in their digital transformation, empowering users and IT processes and facilitating automation through adapted tools.

- 25 years of existence
- Over 2000 employees
- 140 M€ turnover
- 43% as Projects & Out-sourcing / 57% as Technical Assistance & Expertise
- 39% as Application Solutions / 61% as Infrastructures Services
- 8 services centers 24/24, 7/7 base (ISO 270001, 9001, 14001, 20000-1)
- Sales offices in France, Belgium, Luxembourg, Germany, Canada & Morocco

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