Referentienr.: W0025
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Contraste Europe - Business Analyst OSS

Ref.: W0025

For one of our major clients, we are looking for a Business Analyst OSS.






As part of a BSS/OSS transformation program, implementing Zsmart suite from Zte soft, the OSS Analyst will be in charge of the following tasks

  • Review the end-2-end architecture (BSS <-> OSS <-> Network) with a focus on the OSS domain, for one or more of these processes:
    • Fixed/Mobile Service Provisioning & Activation
    • WorkForce Management
    • Logistics Management
    • Technical Orchestration Management
    • End-2-End ticketing (Customer <-> Network)
  • Service assurance:
    • Analyze the as-is situation and understand the proposed to-be scenarios within Zte solution.
    • Participate to HLD sessions with Zte Team
    • Read and validate HLD and Lld documents, provided by Zte Team
    • Write HLD & Lld documents (including data flows, data model, web services, etc.) to be provided to developers (internal staff or external supplier) for legacy and third parties system components
    • Follow up the implementation of the solution
  • Write test cases
  • Participate to testing (functional and technical)




  • Required technical skills and experiences
    • 5+ years of experience in Telco business with at least 5 years in fixed domain. Experience in the Telco Service Provider (aka Operator) side is required.
    • Designed one or more application integrations between OSS and BSS (e.g. Network inventory and CRM, Network ticketing and Customer ticketing, WorkForce Management and CRM, CRM and Resource provisioning/activation platform, etc.), involving a Middleware.
    • Translation of business requirements into technical specifications
    • Thorough knowledge of TM Forum standards (eTom/SID/Tam)
    • Experience with Cfs/Rfs concept, Technical catalog and Catalog oriented orchestration mechanism.
    • Experience with Web services (SOAP, Rest) and integration project.
  • Required soft skills:
    • Analytical mind
    • Autonomy and Organization
    • Team spirit
    • Leadership
    • Very good communication skills
  • Fluent in French & English (written and spoken)



We offer  

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding,...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.


Interested? Please send us your CV via the button below.

Beschrijving bedrijf

The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services: Consulting, Application Management and Managed Services.
The Group's companies act as competence centers in selected domains, building a solid expertise network.
The Group's sector focus is with finance, utilities, public institutions and non-commercial organisations.
It operates in Luxemburg, Belgium and France.

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