Referentienr.: DW/5647
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E-Resourcing - Solution Architect / Analyst

Ref.: DW/5647

Customer Communication Management Platform

Experience in RFX

BSS/OSS Application Architecture Desirable

     

 

Solution Architect/Analyst required for Customer communications and Document management.    

 

 

Role

  • The goal of customer communications and document management is to provide a Customer Communication Management Platform with the capability of centrally managing the design and processing of any communication to be sent externally through any channel (mail, Sms, letter, mobile, push notifications, social media,...).    
  • The Architect/Analyst will work in close collaboration with our domain experts, technical teams and internal business to review and finalize requirements for a future-oriented end to end solution architecture, select through RFP the best solution and elaborate the technical roadmap.    
  • Main responsibilities:    
    • Understand, analyse and challenge the business needs    
    • Understand, analyse and challenge the technical challenges linked to a large organisation
    • Elaborate the end to end Solution Architecture    
    • Prospect the market for a solution fitting our needs through an RFP    
    • Elaborate the roadmap for implementation, including budget and timing    
  • Secondary activities:   
    • Provide analysis for projects/initiatives on current solution  
    • Support the improvement plan on current solution  

 

Profile

  • Engineer in IT or equivalent by experience
  • Knowledge of Customer communication and Document management Platforms
  • Strong analytical skills
  • Acquainted to operational constraints in a large environment
  • Experience in RFX
  • Open minded and creative
  • Result oriented
  • Excellent communication skills
  • Able to negotiate in order to resolve conflicts and drive to decisions
  • Telecommunications experience is a plus
  • Acquainted with the application architecture in the BSS/OSS is a plus 
  • Very good written and verbal knowledge of English, French and Dutch essential. 

Beschrijving bedrijf

E-Resourcing successfully delivers recruitment services backed by professionals with an average of 15 years industry experience. The company combines traditional 'best in class' recruitment practices with state-of-the-art web and database search skills.

E-Resourcing provides recruitment services:
- For Contract, Permanent and other flexible outsourced resource solutions
- Across IT and Telecoms sectors
- Throughout the UK, and Internationally
- With additional focus on specialist skill areas

With this expertise and experience we deliver innovative solutions and are committed to raising the standards of service to a level higher than clients and applicants are accustomed to.

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