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Harvey Nash - Product Definition Analyst

Your Role

  • Define, consolidate and write the business requirements for Mid and Back Office products based on meetings with customers or other internal teams.
  • Validation of the requirements and writing of the functional specifications.
  • Support the developers in the technical analysis writing and coding process.
  • Acceptance of the development project by processing validation tests
  • Keep the industry knowledge up to date.


Main Activities

  • Requirement gathering and validation:
    • Collect all information related to the business need and case.
    • Validation with all parties of the requirement documents: customer, product management
    • Interface with relevant departments to identify interaction with other packages and assure
  • Writing of the functional analysis:
    • Writing of documents that describe all details of the functionality to be developed and provide valid real-life scenarios. Attention must be put on the user-friendly and usability of the projects.
    • Presentation of the functional document via a walkthrough session involving other teams (different sites: Antwerp, Sophia Antipolis or Bad Homburg).
    • Document the test strategy and objectives for validating the new functionalities.
  • Support:
    • Support the development teams during the technical analysis phase and coding phase by providing the necessary explanations.
    • Provide recommendations to the development team.
    • Support Product Management and local Offices
  • Integration:
    • Process with the necessary tests to validate the development done prior to the Quality & Assurance phase.
    • Work closely with the developers for any rework jobs.
  • Communication: Provide a regularly reporting to the team manager as well as to the team in the scheduled team meeting


Your Profile

  • Education:
    • Master degree in Scientific or Business Studies or equivalent experience
    • Good understanding of the travel agency and airline industry
    • Good understanding of IT technical capabilities
  • Professional Skills:
    • Understanding the European travel business and industry
    • Deep knowledge of the European travel agency operations (workflows, administrative procedures)
    • Knowledge of Mid-Back office systems such as the company's Agency Manager
    • Knowledge of accounting is an asset
    • Design skill set (analytical, object-oriented design, iterative development) 
  • Industry/CRS specialist (focus on business travel):
    • Detailed knowledge of CRS/GDS system(s)
    • Deep knowledge of Mid- / Back-office systems used in business travel agencies
    • Knowledge of Pnr content relevant for Mid- / Back-office systems
    • Knowledge of CRS interface record such as Air, Mir, Iur, Tair
  • Personal Skills:
    • Accountability for Results
    • Self-starting, autonomous, and dedicated individual
    • Change management and Flexibility
    • Customer focus
    • Excellent communication skills
    • Fluent written and spoken English imperative
    • Use of office tools: Word, Excel, Visio, PowerPoint, UML
    • Negotiation skills
  • Experience:
    • 5 to 10 years work experience in the travel industry
    • Knowledge and understanding of IT concepts (XML, Java, APIs, Usability) is a valuable asset

Beschrijving bedrijf

Harvey Nash Belgium is since many years the loyal partner for clients and professionals. We guarantee professionalism in the entire search for the right match. We know the market and its players and are aware of the most recent developments. With more than 20 years of talent acquisition experience within Belgium, Harvey Nash are experts in IT & Engineering.

The Harvey Nash Group was founded in the UK in 1988 and now has 40 offices throughout Europe, America and Asia.
Our 7000 professionals work with clients, both large and small, to deliver a portfolio of services. We offer a unique range of consulting recruitment specialising in IT recruitment, benefits subcontracting and outsourcing services to our clients. Over the years we have placed more than 100 000 people.

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