Referentienr.: CR1565654
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iStorm - IT Team Leader Support

Ref.: CR1565654
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MISSION iStorm is a Belgian IT & New Media recruitment agency, specialised in placing IT & New Media professionals in permanent roles across Belgium and Luxembourg. iStorm also helps companies to maximise their recruitment efficiency through the use of new web technologies and social media.

HISTORY The agency has been created by experts in IT & Social Media recruitment with over 15 years experience in the most respected IT recruitment companies. Next to their outstanding professional network, our consultants have proven competences and experience in their vertical field of expertise.

CANDIDATES iStorm is an officially registered recruitment agency in Flanders, Brussels and Wallonia. As such, we never send out any CVs before having fully presented both our client and the job content to candidates. Due to our specialization and our consultant's experience, we have an in-depth understanding of technical positions, and can advise our candidates in all areas, including salary negotiation.

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iStorm - IT Team Leader Support (Ref. CR1565654)

My client is looking for an IT Manager/Team Lead Support to ensure the smooth delivery of IT Services to all users at their global Group Headquarter in Brussels.

This role will own the rollout and ongoing delivery of service for all IT needs catering to about 200 users across various business functions at this site. All IT services are delivered through global IT teams in various locations as well as on-site by Local Field Agents.

The successful candidate will have deep IT skills, a proven professional experience in similar roles and a strong desire to deliver top-quality IT services in a demanding setting at the core of our business



Role & Objectives

  • Manage information technology and computer systems and services at our Office site in Brussels
  • Provide support to end users at the global headquarter in Brussels
  • Lead a small team of on-site agents and interface with various IT service delivery functions globally
  • Plan, organize, control and evaluate IT operations provided by Group IT functions
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Help design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access, and backup of systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time


Qualifications And Experience Required

  • Great knowledge of technical management, information systems and of computer Hardware/software systems
  • You can show a very good track record in the management and delivery of IT services
  • You have run the end-to-end delivery of IT services for a company or organizational unit of about 200 business users
  • You have hands-on knowledge with trouble-shooting issues with software and Hardware
  • You have a confident manner, assertiveness and a high sense of responsibility
  • After above-average successful completion of your degree you have gained several years of experience in a similar setting
  • Proven working experience as an IT manager or similar relevant experience
  • Expertise in small scale datacenter management and data governance
  • Hands-on experience with computer networks, network administration and network installation
  • Experience to provide support to end-users - IT Helpdesk, IT Servicedesk, or similar
  • Ability to manage personnel in small teams
  • Bs or MSc in Computer Science or in a similar field
  • You are fluent in English. Additional language skills in French, Dutch or German are a plus, but not a must.



  • Full time job in a great atmosphere
  • Career opportunities
  • A competitive salary with extra-legal package
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