👤 We Are Looking For:
A Senior Program/Change Manager with 7+ years of experience leading Microsoft 365 projects, in banking financial sector.
🧩 Role Overview:
- Lead a project focused on integrating Microsoft 365 services (Teams, OneDrive, SharePoint), Azure data platform components, and enabling Microsoft Copilot.
🎯 Key Responsibilities
Program Leadership & Strategy
- Represent internal stakeholders and align project goals with strategic objectives.
- Collaborate closely with external implementation partners.
Governance & Reporting
- Establish project governance (roles, responsibilities, escalation paths).
- Lead regular Steering Committee (SteerCo) meetings and maintain transparent reporting.
- Escalate critical issues and keep leadership informed on progress.
Supplier Management
- Manage vendor relationships, ensuring scope, timelines, and deliverables are met.
- Facilitate clear communication and issue resolution across all parties.
Project Planning & Execution
- Develop and track work plans, tasks, and milestones.
- Monitor risks, address deviations, and ensure successful integration of Microsoft 365, Azure components, and Copilot.
Change Management & Adoption
- Drive user adoption through coordinated change strategies.
- Encourage understanding and use of Copilot across teams, adapting based on feedback.
🧠 Required Experience & Skills
- 7+ years in IT program management, with strong Microsoft 365 experience.
- Proven track record in digital transformation or enterprise software projects within banking or financial services.
- Deep knowledge of compliance, regulatory, and security standards in FSIs.
- Expertise in Microsoft 365 enterprise tools (Teams, SharePoint, OneDrive, Exchange).
- Familiarity with Azure Data Lake, Synapse, Data Factory, Power BI, and integration with M365.
- Strong vendor and stakeholder management experience.
- Ability to lead change and overcome resistance, particularly around AI tools like Microsoft Copilot.
