Telework/onsite policy : 2 to 3 days per week on-site.
Responsibilities
- Participating in the functional analysis when required.
- Taking the necessary steps to ease business needs collection, liaise and coordinates contributors and stakeholders during refinement phase until the feature is mature.
- He/she helps the business expressing their needs, challenges them (efficiency, future-oriented solutions, strategic fit) and documents them.
- Ensuring regular, unambiguous communication to business stakeholders and contributors
- Getting validation of the collected requirements and making sure the 'customer experience aspects' are duly covered.
- Helping translating the business/client needs in requirements towards the building of target solution(s).
- He challenges (where required) to progress towards efficient solutions.
- He/she documents the business needs in such a way other squad members can progress autonomously.
- Preparing and participating to the end-to-end testing of new functionalities to deliver maximal quality, reports on progress, defects, risks...
- Helping businesses onboard on the new solutions by mapping the needs with the delivered functionalities (change management) and by monitoring at go live.
- Identifying, communicating, and managing the constraints, impediments, risk(s) and issues to keep progress on-track and shares transparently.
Expected skills and experience
- At least 6 years of relevant experience in a Business Analysis role. - Must have
- Knowledge of fraud prevention and detection activities in the banking sector - Strong plus
- MS Office - Must have
- Functional analysis and understanding of technical functionalities - Must have
- Analytic skills - Must have
- Languages requirements : English/French/Dutch - Preferably trilingual, at least bilingual with a good level or open to learn the 3rd one - Must have
