N° Référence: ITSS
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CTG ITS - IT Support Specialist / Onsite Support

Réf.: ITSS

Context

 

CTG IT Solutions is currently hiring a IT Support Specialist to strengthen our team within a prestigious European Institution.

 

Your missions

  • You provide end-user Hardware and software support
  • You take part in Hardware reparation
  • You log, categorize, diagnose, prioritize and resolve incidents
  • You escalate incidents when necessary
  • You ensure good communication throughout the incident resolution lifecycle
  • You handle in/out policy of service requests
  • You intervene onsite at the user location

 

Your profile

  • You hold a Bachelor degree or an equivalent diploma in IT
  • You speak and write English and French (B2 level, according to CEFR)
  • You have a previous experience in a similar position and are familiar Windows 7/10 and MS Office
  • You are recognized for your excellent communication skills, your customer orientation and your diplomacy.

 

Our offer

  • A salary package with or without a company car
  • A dedicated training program with personal development plans
  • Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...

 

If you like multicultural teams and want to join a company with open communication, then apply right now via the button below!

 

Please note that a criminal record will be asked for this position.

Description société

CTG is an international IT solutions and services company, back over 50 years of experience.
CTG IT Solutions, part of the CTG Group is dedicated specifically to European Institutions. More than 150 colleagues are working within multicultural teams in Brussels, Luxembourg, and Amsterdam.
We provide to European Institutions all kind of IT services, such as IT Service Management (ITSM) like Service Desk and Helpdesk or infrastructure services, but also Application Solutions (Analysis, Development, Maintenance & Project Management) and Test Management. No fewer than 16 nationalities share their expertise and learn from each other. Our goal? Keep on growing, in a serene and pragmatic way, preserving our philosophy of proximity and cooperation.
Our projects with European Institutions are unique. You are an IT professional looking for a challenging position in an international and multi-cultural environment ? Join CTG ! As your career evolves, you will receive steady support from a well-established and growing company, that is seeking your talent !

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