Experis - Scrum Master Expert!!

Scrum Master expert

We are seeking an experienced Scrum Master to join one of the two Professional Loans Squads within the Channels and Customer Experience - Enterprises Tribe.

Your initial mandate will consist of building a new squad from the ground up. Prior exposure to setting up Agile teams is considered an advantage.

Once the squad is operational, you will assume a central role in:

1. Strengthening the team's overall performance.

2. Overseeing and securing the delivery of the squad's features.

Function description

• Team & product owner support

  • Guide the squad in developing self-organization capabilities and applying Agile/Scrum methodologies, including ceremonies and artefacts

  • Lead the continuous improvement efforts within the team

  • Identify impediments and either remove them yourself or support the team in resolving them to maintain focus on priorities

  • Encourage constructive dialogue, enable decision-making, and mediate conflicts in a secure and trustworthy context

  • Facilitate smooth communication and information exchange across internal and external stakeholders

  • Safeguard the squad from unscheduled or disruptive requests

• Delivery owner responsibilities

  • Work with contributors to define, track, and maintain the delivery roadmap for the assigned features

  • Oversee the management of risks, dependencies, and blockers throughout the delivery cycle

  • Coordinate Scrum-of-Scrums sessions to ensure alignment across the relevant squads and tribes

  • Present progress updates and delivery status during the Delivery Board sessions

  • Ensure consistent coordination with other feature-related and Opus roles (ownership, quality, release, etc.)

Requirements

• Language requirements

  • Fluency in English is essential

  • Knowledge of one of the national languages is considered a plus

• Education: Bachelor's or Master's degree, or equivalent professional background
• Agile requirements

  • Strong command of Agile methodologies and ways of working

  • Solid understanding of Scrum processes, frameworks, and best practices

• Required experience & knowledge

  • At least six years of experience relevant to the function

  • Demonstrated capability in coaching Agile teams

  • Ability to operate effectively in multicultural environments

  • Familiarity with feature definition, planning, and end-to-end delivery

• Soft skills & behavioural expectations

  • Strong sense of teamwork and collaboration

  • Capacity to inspire, energize, and support colleagues

  • Excellent interpersonal and communication abilities

  • Pragmatic mindset and proactive approach to issue resolution

  • Comfortable working independently and taking decisions with limited oversight

  • Strong influencing and networking abilities

  • Capability to step back from day-to-day activities and align with the company's broader strategic direction

Start Date ASAP! ---> January 2026