Harvey Nash - Service Desk Agent
Freelance, Durée indéterminée (> 6 mois)
< 2 ans d'expérience
Bachelier (3 ans)
- Provide support to our customers on certain in-house applications for which training and education are provided.
- This includes sales programs, a CRM package (stock management, purchase / sales, ...), and some smaller programs. (DMS system, elsapro, nadin, olivia, notion of venice).
- Employment in a team of +/- 5 persons, each of whom has developed his own specialty in the meantime.
- Some affinity / passion for the automotive sector can be an additional motivation.
- Fluent in Dutch and French
- Good communication skills, towards customers and for escalations internally
- Previous experience in call center / support is a plus (soft skills etc)
- Some notion of accounting is welcome, extra knowledge and experience is an advantage
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Harvey Nash Belgium is since many years the loyal partner for clients and professionals. We guarantee professionalism in the entire search for the right match. We know the market and its players and are aware of the most recent developments. With more than 20 years of talent acquisition experience within Belgium, Harvey Nash are experts in IT & Engineering.
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The Harvey Nash Group was founded in the UK in 1988 and now has 40 offices throughout Europe, America and Asia.
Our 7000 professionals work with clients, both large and small, to deliver a portfolio of services. We offer a unique range of consulting recruitment specialising in IT recruitment, benefits subcontracting and outsourcing services to our clients. Over the years we have placed more than 100 000 people.