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Huxley Associates Belgium - Technical Support Engineer

Is it time to take your Technical Support Engineer career to a higher level? Our client, a European leader on the e-marketing market, is looking for a Technical Support Engineers.



The company


Your future employer is a European leader in providing marketing cloud platform based solutions. They equip companies with automated solutions to enhance their B2C marketing. They work with more than 700 brands across all sectors such as retail, automotive, financial services... in more than 30 countries.



Your job as Technical Support Engineer


You will be part of a close-knit, but widely distributed team that spans 5 countries in 2 continents. They are driven, passionate about problem solving, and operate in a fast-paced, high technology environment.



To that end, you will be in charge of

  • Monitoring ticket system and inbound requests
  • Taking appropriate steps
  • Engaging with the case
  • Confidently and proactively communicate status with clients and partners
  • Monitoring and processing system and service alerts
  • Thoroughly documenting client issues
  • Following team processes and policies


Your profile

  • Bachelor's degree or equivalent experience
  • EN (French or Dutch is a plus)
  • Excellent Communication skills
  • Strong client focus
  • Troubleshooting and solving problems


Knowledge of the following technologies / skills (mandatory)

  • Windows and/or Linux administration
  • Web Dev. : HTML / CSS
  • Networking : TCP / IP, DNS, SMTP
  • Database : SQL


Knowledge of the following technologies are a nice to have:  

  • Web Dev. : Java Script | JQuery | XML | JSON
  • Languages : PHP | Java | Perl or Scripting
  • Database : Postgre SQL


Job details

  • Start date : ASAP
  • Type of contract : Internal / Permanent
  • Hours /week: 38
  • Additional information : Periodically participate in the shared on-call weekend | evening and holiday rotation
  • Great opportunity for personal development in line with business growth
  • Location: Province of Limburg 


Are you our new Technical Support Engineer?


Apply online or send your updated resume via the button below.

Description société

Huxley delivers a world-class recruitment service that adapts to your changing needs. Our teams specialise in Banking & Finance, Engineering and IT jobs across a wide range of industries. In Belgium we cover consultancy, freelancers and permanent positions (headhunting). We specialize in placing roles from mid-level management through to C-Suite across a range of disciplines. We also operate as a full service recruitment partner, with capabilities to support sourcing back office and administrative staff. With unrivalled access to a global network of talent and leading industry experts with the latest market knowledge, we give you the strength and agility of a global staffing company with specialists that are dedicated to your local market. This gives you a tailored approach that achieves success for you.

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