Workplace support technician
Join our client's dedicated team in Brussels!
Our client is seeking a passionate and enthusiastic Workplace Support Technician to become part of their dynamic Helpdesk and Workplace Solutions team, based in the heart of Brussels. If you have a natural curiosity for IT technologies, thrive in workplace and Helpdesk environments, and want to actively contribute to day-to-day delivery and exciting workplace projects, this opportunity is for you!
Key skills and responsibilities
- User Support: Deliver 1st and 2nd line support via telephone, mail, or in person to provide SWIFT and effective assistance.
- Service Coordination: Actively filter, handle, coordinate, and follow up on IT service requests.
- Device Configuration: Provide user assistance for workstations, tablets, and smartphones, including setup and configuration.
- Incident Resolution: Identify, track, and resolve Hardware and software issues affecting end-users.
- Communication: Demonstrate outstanding communication and active listening skills to effectively address user needs.
- Project Involvement: Actively contribute to workplace-related innovation and improvement projects.
- Team Collaboration: Liaise with internal teams and external suppliers to ensure technical assistance and timely service delivery.
- Stress Management: Perform effectively under pressure while managing multiple tasks efficiently.
Additional information
- Location: Simon Bolivarlaan 34, 1000 Brussels, Belgium
- Languages Required: Fluency in English and Dutch is mandatory
- Contract Type: Full-time with renewal options (1-year firm + 2 optional years)
- Start Date: 2nd October 2025
Take this chance to join a bi-localized, innovative team striving to deliver exceptional services! Apply today!
