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Context
You work within the domain responsible for developing applications in support of selling for the enterprise market of Proximus.
As a subject matter expert you are responsible for translating business and IT needs into functional specifications for the Salesforce platform.
Role & Responsibilities
- You acquire a deep hands-on technical and functional knowledge of this platform. This might include trainings and a trip to meet the offshore team to be aware of their way of working.
- You show and tell about the capabilities of the platform to the user community.
- You design solutions with a "no customization" mindset.
- You keep track of the roadmap evolution of the platform.
- You attend conferences, webinars, workshops and keep in touch with the platform community and vendor.
- You evaluate business value for Proximus of new and upcoming features, and provide suggestions to the vendor for further evolution of the platform.
- You take the leading role in functional analysis of projects and enhancements.
- You acquire a good understanding of the business requirements and processes, in order to translate these into a robust solution design.
- You look for creative and simple solutions and you provide clear, structured documentation for the users, as well for the development teams and testers.
- You make project estimates and identify impact on IT infrastructure.
- You are responsible for the follow-up of the projects assigned to you.
- Leading a sub team is part of your tasks to ensure a correctly and timely delivery.
- You explain the solution to the development team and guide them through the development cycle.
- You report on the status of your projects to the project team and identify potential risks.
- You provide support to the operations team in case of major incidents.
Profile
- You have a bachelor or master degree (preferably in an IT related domain) or equivalent by experience.
- You have profound experience in Salesforce
- You have profound experience in analysis in a complex IT environment.
- You have knowledge of UML, DevOps and Agile development (Scrum) principles & methodologies, continuous integration and automated test & build as well as MicroServices, SOA, Rest SOAP and RDBMS.
- Functional knowledge of the domain, platforms in use and data model standards like eTOM or SID is considered as an asset.
- You are analytical and assertive.
- You are optimistic, solution oriented, creative with an open mind.
- Customer centricity is part of your nature.
- You value communication and collaboration with others.
- You have a learning attitude.
- Good knowledge of English is mandatory (both oral and written). French and/or Dutch is an advantage
Offer
At Proximus you have the possibility to shape your own future and the digital future of our customers. We offer you:
- Our digital workplace, which assure you a better work-life balance
- A nice and varied salary package including insurance, a mobility plan of your choice, Telecom and other benefits.
- The opportunity to build your own career and your development thanks to a continuous learning environment and the exhaustive offer of our Proximus Corporate University.
