SCRUM MASTER EXPERT
We are seeking an experienced Scrum Master to join one of the two Professional Loans Squads within the Channels and Customer Experience - Enterprises Tribe.
Your initial mandate will consist of building a new squad from the ground up. Prior exposure to setting up Agile teams is considered an advantage.
Once the squad is operational, you will assume a central role in:
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Strengthening the team's overall performance.
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Overseeing and securing the delivery of the squad's features.
Function Description
Team & Product Owner Support
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Guide the squad in developing self-organization capabilities and applying Agile/Scrum methodologies, including ceremonies and artefacts.
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Lead the continuous improvement efforts within the team.
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Identify impediments and either remove them yourself or support the team in resolving them to maintain focus on priorities.
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Encourage constructive dialogue, enable decision-making, and mediate conflicts in a secure and trustworthy context.
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Facilitate smooth communication and information exchange across internal and external stakeholders.
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Safeguard the squad from unscheduled or disruptive requests.
Delivery Owner Responsibilities
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Work with contributors to define, track, and maintain the delivery roadmap for the assigned features.
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Oversee the management of risks, dependencies, and blockers throughout the delivery cycle.
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Coordinate Scrum-of-Scrums sessions to ensure alignment across the relevant squads and tribes.
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Present progress updates and delivery status during the Delivery Board sessions.
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Ensure consistent coordination with other feature-related and Opus roles (ownership, quality, release, etc.).
Language Requirements
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Fluency in English is essential.
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Knowledge of one of the national languages is considered a plus.
Education
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Bachelor's or Master's degree, or equivalent professional background.
Agile Requirements
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Strong command of Agile methodologies and ways of working.
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Solid understanding of Scrum processes, frameworks, and best practices.
Required Experience & Knowledge
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At least six years of experience relevant to the function.
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Demonstrated capability in coaching Agile teams.
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Ability to operate effectively in multicultural environments.
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Familiarity with feature definition, planning, and end-to-end delivery.
Soft Skills & Behavioural Expectations
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Strong sense of teamwork and collaboration.
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Capacity to inspire, energize, and support colleagues.
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Excellent interpersonal and communication abilities.
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Pragmatic mindset and proactive approach to issue resolution.
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Comfortable working independently and taking decisions with limited oversight.
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Strong influencing and networking abilities.
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Capability to step back from day-to-day activities and align with the company's broader strategic direction.
START DATE ASAP! ---> JANUARY 2026
Contact-> Leslie.simon@experis.be - 0492 44 54 69