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System Engineer Expert (Mobile Infrastructure)

Do you want to be part of a team that takes your career development as seriously as it does client satisfaction? A team that is ambitious and passionate about excellence? A team that knows that if you stop learning, you stop delivering? If this strikes a chord with you, if you are someone who relishes a challenge at the cutting-edge, who is creative yet practical and who wants nothing but the best for their clients - then we need to talk!

 

Aprico Consultants is looking for a Problem Manager (according to the ITIL definition) to investigate some recurring issues with the mobile infrastructure of our

client in region Namur.

 

 

What will the position be like?

  • The mobile environment consists of 1500-2000 devices, that are managed by an MDM solution.
  • The IT department's service desk has identified recurrent issues (therefore classified as “problems” under the ITIL definition), which need to be addressed.
  • While the service desk organisation can find workaround solutions in the short term, our client would like to hire a mobile infrastructure expert who will be responsible for finding long-term fixes to these recurrent incidents.
  • This person will possess advanced troubleshooting skills to identify the root cause of these problems and who will find long term solutions.

 

What do we expect from the ideal candidate?

  • You have a university degree
  • You are fluent in French and English
  • You have more than 10 years of experience with general IT infrastructures
  • You have an extensive experience with mobile infrastructures
  • Extensive experience with MDM solutions
  • You are stress resistant and able to take different assignments
  • An investigative mindset
  • Ideally, a strong understanding of ITIL and its processes

 

What do we offer?

  • A familiar atmosphere that is part of the Aprico culture.
  • A competitive salary package/rating
  • A team of experts in Infrastructure. This allows you to have sparring partners.

 

Apply now and discover more about our opportunity! 

Description société

Smart, Lean, Agile.

Aprico Consultants is an established ICT consultancy that steers the strategy and ICT transformation aimed at boosting your organization's performance, productivity and competitiveness. We combine deep expertise with understanding, experience and end-to-end capabilities across all industries, from consulting to solution delivery, achieving a 96% client retention rate.

Our mission? We develop and implement ICT solutions to improve the productivity, efficiency and profitability of clients, enabling them to become high-performance organizations in the face of disruptive market change.

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