About the role
Motivated professionals make a difference - not only for themselves but also for our customers.
We are seeking an enthusiastic IT Solution Expert - Clinical Data Acquisition Systems to join our team. In this role, you will be responsible for supporting and maintaining the primary clinical data acquisition platform, Acquire Clinical, which includes a suite of Medidata 15 products such as Imedidata, Rave, and Coder.
Key responsibilities
- Provide ongoing support and maintenance for Acquire Clinical and its associated Medidata applications
- Manage and ensure the successful transition to Cloud Admin and Coder+
- Support and maintain Trialgrid, the quality tool used to verify clinical study builds for Acquire Clinical
- Assess the impact of new Medidata product releases on system availability, maintenance, security, and interfaces
- Drive and manage IT changes, including the update of computerized system validation (CSV) documentation and execution of IQ/OQ testing
- Implement system changes based on evolving user requirements and lead project management activities as needed
- Manage access control for specific user roles within Acquire Clinical (granting and revoking access)
- Handle incident management in close collaboration with Medidata and internal subject matter experts
- Support the periodic review and continuous improvement of both Acquire Clinical and Trialgrid
Ideal candidate
You are a structured, analytical, and proactive professional with a strong understanding of clinical data systems, validation processes, and regulated environments. You can effectively manage both technical and organizational aspects of IT system support in a pharmaceutical context.
Required qualifications:
- Bachelor's degree (minimum) in Computer Science or a related field
- Proven hands-on experience with Medidata products (Imedidata, Cloud Admin, Rave, Coder) -mandatory
- Strong background in computerized system validation (CSV) and computerized system testing
- Experience in IT change management and access management
- Knowledge of project management and incident management (ITIL framework) is preferred
- Experience with Trialgrid is an advantage
- Minimum 3 years of experience in the pharmaceutical industry preferred
- Understanding of Clinical Development processes is considered a plus
Soft skills:
- Fluent in English (spoken and written)
- Excellent technical writing and documentation skills
- Strong teamwork, communication, and collaboration abilities
- Organized, detail-oriented, and capable of working independently
